Want To Empower Your Employees? Optimize Your HR Tech Stack
Posted on 09-24-2020, Read Time: Min
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Today, 84% of HR professionals say that having a strong HR tech stack is among the top 10 issues at their organization – and it’s easy to see why. Choosing the right tech stack upgrades self-service and provides better access to employees who are remote or have disabilities, while improving efficiency and the human experience.
When companies work with a fine-tuned HR tech stack:
- Productivity shoots up
- Self-service adoption increases
- Training and support costs go down…
- HR business partners have more time to focus on higher value activities
- Workflow speeds up because of broader access
- More accurate data is available
What’s at Stake?
In a nutshell, the HR tech stack includes all applications, systems, and tech tools that support HR operations, employee tasks, and the overall experience employees have when they interact with your company – that’s a lot of moving parts!
Since tech stacks are so heterogenous, they often deliver a disjointed, complex experience for the employees that use them. At a time when employees need to be firing on all cylinders, the tech they use is getting in the way and slowing them down. It’s demotivating, frustrating, and costly to the organization.
For these reasons, you need to optimize your tech stack to deliver a cohesive and friction-free experience to employees.
Three Objectives for a Strong HR Tech Stack
Since tech stacks are so heterogenous, they often deliver a disjointed, complex experience for the employees that use them. At a time when employees need to be firing on all cylinders, the tech they use is getting in the way and slowing them down. It’s demotivating, frustrating, and costly to the organization.
For these reasons, you need to optimize your tech stack to deliver a cohesive and friction-free experience to employees.
Three Objectives for a Strong HR Tech Stack
- Integration. Getting disparate applications and systems to talk to each other and making meaningful connections between applications will streamline workflows and make employees more efficient.
- User experience. Improving the ease of use and usability of application UI and interfaces. HR needs to make applications and service delivery feel more like the consumer smartphone apps employees are accustomed to.
- Accessibility. Convenient, secure access for mobile and remote work use cases. These were ‘fringe’ use cases up until the last 5 years, and that trend has obviously accelerated exponentially and will continue to do so. The HR tech stack needs to be mobile-optimized and readily available to all workers, regardless of their location.
Align Your HR Tech Strategy to Your Employees’ Needs
Before you can build a better tech stack you must understand your employees’ pain points so you can give them what they need. In the wake of the pandemic, employees don’t have time to waste on menial tasks and are feeling overwhelmed. Identifying and fixing the applications and workflows that are slowing them down is a powerful way to help your employees feel more in control. Prioritizing the highest value transactions will enable HR to deliver the biggest impact to your organization.
Navigating HR Tech Options
Impacts from the pandemic have upended many organizations’ plans to address employee needs by migrating to a new HCM platform. And upgrading or adding an application here and there only adds to integration issues and your team’s technical burden. So, what’s left?
Your best bet for improving your HR tech stack may be to look for ways to get more value from your existing applications. This requires preparation but it’s the fastest and most cost-effective option that results in:
Your best bet for improving your HR tech stack may be to look for ways to get more value from your existing applications. This requires preparation but it’s the fastest and most cost-effective option that results in:
- Productivity and efficiency improvements
- Improvement of the human experience
- Increased mobile and remote access
- Fewer integration challenges
The Best HR Tech Stack May Be the One You Already Own
All employees want a better experience as they complete tasks – from approving timesheets to requesting benefit changes. When you remove friction from the user experience and make seamless integrations between the applications in your HR tech stack, you drive engagement and participation.
Using an employee experience platform to optimize your current HR tech stack enables you to get more value from existing investments, which:
Using an employee experience platform to optimize your current HR tech stack enables you to get more value from existing investments, which:
- Is cheaper and faster than starting over
- Solves more problems than simply adding one new technology here and there
- Provides bottom line impact through more self-service adoption and fewer support costs, and better employee engagement and retention
Contact InFlight if you want to learn how you can digitally transform your existing HR tech stack to empower employees.
Author Bio
| Karl Wierzbicki is Director of Marketing for InFlight North, a member of the InFlight group of companies. Karl brings 20 years of technology and marketing experience to his role, where he is responsible for marketing strategy and execution. Karl has launched dozens of new consumer and B2B products and is passionate about creating aha moments for customers. Before joining InFlight, Karl led the research and insights team at BlackBerry, where he managed a portfolio of global projects to support marketing and product development teams. Visit www.inflightintegration.com Connect Karl Wierzbicki |
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