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    ChatGPT: The Secret To Helping HR Save Time And Reduce Stress

    Transforming HRBP workflows with AI

    Posted on 03-24-2023,   Read Time: 13 Min
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    Hand holding the paper figure of a man kicking the word stress

    Have you ever been in a situation where you need to have a difficult conversation with an employee, but don’t know how to approach the topic? Do you struggle to create outlines and content for big presentations? Maybe you want to recruit top talent from LinkedIn, but you can’t find the time!
     


    I have good news, and it comes in the form of ChatGPT.

    ChatGPT is a language program designed by OpenAI that generates human-like responses to your text inputs. The program has been trained on a massive dataset of text from the internet and other sources, which enables it to comprehend the context and meaning of words and phrases and create coherent responses.

    In short, remember when you longed for an admin to help you do your job? Those days are over!

    In this article, we'll explore three ways you can use ChatGPT to create scripts for difficult conversation topics, create an outline for a presentation, and build relationships with top talent from LinkedIn.

    Create Scripts for Difficult Conversation Topics

    As an HR Business Partner (HRBP), one of your main responsibilities is to handle difficult conversations with employees. Whether it's a performance issue, a conflict between coworkers, or a termination, these conversations can be uncomfortable and challenging to navigate. ChatGPT can help.

    You can use ChatGPT to prepare for these difficult conversations. Simply provide some details of the situation, and it will generate a script that outlines the key points that you need to cover in the conversation. This can help you stay on track during the conversation and ensure you don't miss any important details.

    If an outline isn’t enough, it can even craft a script for you to use using concepts from your favorite book. For example, here’s what ChatGPT created for me with the following prompt:

    “Using concepts from the book, Crucial Conversations, write a script in first person to begin a conversation about bad body odor at work with a team member”
     
    Hi there, can we talk for a moment?

    I wanted to discuss something that has been on my mind lately. It's a difficult topic to bring up, but I feel it's important to address.

    I've noticed that there have been some comments going around about body odor in the office, and unfortunately, it seems like you may be the source of the odor. I don't mean to be critical or make you feel uncomfortable, but I wanted to talk to you directly and respectfully about it.

    I think it's important for us to maintain a professional work environment where everyone feels comfortable and respected, and body odor can unfortunately have a negative impact on that environment. I understand that this may be a sensitive topic, but I want to make sure that we can have an open and honest conversation about it.

    I want to make it clear that I'm not trying to attack you or make you feel embarrassed. Instead, I'm hoping we can work together to find a solution that works for everyone.

    I'd really appreciate hearing your thoughts on this, and I'm open to any suggestions you may have.

    Once I typed in the prompt and hit “enter,” ChatGPT generated that script in under 30 seconds. Is it perfect? Not necessarily, but is it a great place to begin? Yes!

    From here, you can manually edit as needed to make it sound even more like “you,” or you can ask ChatGPT to revise it for you.

    Create an Outline for a Presentation

    As an HRBP, you often give presentations to your team or other stakeholders. The problem with presentations they’re time-consuming and challenging, especially if you're not sure where to start. Again, ChatGPT can help.

    Using ChatGPT, you can create an outline for your presentation in just a few minutes. Simply provide the topic of your presentation and your desired result, and it can generate an outline that includes the key points that you need to cover. This can help you save time and ensure that your presentation is well-organized and effective.

    Here’s what ChatGPT created for me with the following prompt:

    “Create an outline for a presentation to my CHO to request budget to create a nine-month training program for our high-potential individual contributor employees. Relate how this investment will save the company money by retaining top talent, helping those promoted to leadership roles be more successful as leaders of people, and have a positive effect on employee engagement.”
     
    I. Introduction
    ●    Introduce yourself and explain the purpose of the presentation
    ●    Explain the need for a nine-month training program for high-potential individual contributor employees
    ●    Preview the main points of the presentation

    II. Importance of High-Potential Individual Contributors
    ●    Explain the importance of high-potential individual contributors to the success of the company
    ●    Discuss the risks associated with losing these valuable employees

    III. Benefits of a Nine-Month Training Program
    ●    Explain the benefits of a nine-month training program, including:
    ●    Improving employee engagement and job satisfaction
    ●    Retaining top talent
    ●    Preparing employees for leadership roles
    ●    Helping employees be more successful as leaders of people
    ●    Provide data to support the benefits, such as statistics on retention rates and employee engagement

    IV. Program Overview
    ●    Provide an overview of the nine-month training program, including:
    ●    The topics that will be covered
    ●    The format of the training (e.g. in-person, online, a combination)
    ●    The length of each training session
    ●    The instructors and their qualifications

    V. Program Costs
    ●    Provide a breakdown of the costs associated with the program, including:
    ●    The cost of materials (e.g. workbooks, training manuals)
    ●    The cost of instructors and facilitators
    ●    The cost of venue and equipment rentals
    ●    The cost of any travel or lodging expenses

    VI. Return on Investment (ROI)
    ●    Discuss the expected ROI for the training program, including:
    ●    The expected increase in retention rates
    ●    The expected increase in employee engagement
    ●    The expected increase in leadership effectiveness
    ●    Provide data to support the expected ROI, such as estimates of the cost of replacing lost employees

    VII. Conclusion
    ●    Summarize the main points of the presentation
    ●    Thank the CHO for their time and consideration
    ●    Offer to answer any questions or provide additional information

    Remember to tailor the presentation to the specific needs and interests of your CHO, and to provide clear and concise information to support your request for budget. Good luck!

    ChatGPT generated that for me in under 60 seconds, and it even wished me good luck.

    Here’s the best part. You can revise the outline as needed and even ask it to help you create the actual content. Need an example? Check out this prompt:

    “What is the expected ROI of a 9-month high potential training program for individual contributors going into leadership roles? Cite data and sources.”

    I received a great response that cited data from the Association of Talent Development, McKinsey & Company, and Deloitte, but remember to fact-check. ChatGPT is currently in “free research preview” mode. It makes no promises of perfection and you don’t want to cite data unless you’re sure it’s used correctly.

    Recruit Top Talent from LinkedIn

    Recruiting top talent is often part of the HRBP role, especially at smaller companies. LinkedIn is a great platform for finding and connecting with potential candidates, but it can be overwhelming and time-consuming to navigate. ChatGPT can help you be more effective and efficient!

    Using ChatGPT, you can create customized responses to LinkedIn posts to send to potential candidates. Just copy the content of the post you’d like to respond to, give it some instruction, and watch the magic happen! Here’s what I received in under 20 seconds with the following prompt:

    “Create a response to the following LinkedIn post in a friendly tone:

    Have you ever been in a meeting where a colleague's idea was overlooked or dismissed? It can be frustrating to see someone's contributions ignored, and while it can happen to anyone, it often happens to women, people of color, and other marginalized groups.

    By amplifying someone's voice in a meeting, you not only benefit the team by gathering different perspectives and ideas, but you also create a more inclusive environment where everyone's contributions are valued.”

     
    Absolutely agree! It's important to create an environment where everyone feels heard and valued. Amplifying someone's voice can not only lead to better teamwork and creativity, but it can also help to address unconscious biases that can negatively impact marginalized groups. Thank you for sharing this important message!

    If you’ve ever struggled to create a thoughtful response to a post in under five minutes, this will be a huge time-saver. You can also use it to craft messages to reach out directly to candidates!

    In summary, ChatGPT is a powerful tool that can help HRBPs in many ways. From creating scripts for difficult conversation topics to recruiting top talent from LinkedIn, this new AI tool can make your job easier and more effective. Though new technology can be overwhelming and intimidating, this one is really easy to use, and it gets even easier with practice.

    Author Bio

    Courtney_Ramsey.jpg Courtney L. Ramsey is a Keynote Speaker & Facilitator, Custom Training Creator and Instructional Design Expert.
    Visit https://courtneyramseyspeaks.com

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    ePub Issues

    This article was published in the following issue:
    March 2023 HR Strategy & Planning Excellence

    View HR Magazine Issue

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