HR Is Not About HR
Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan
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Vivan J. Thomas, Workforce Strategy & Analytics leader, Demystifying Human Capital
Research Report Summary - A Report Card on Employee Engagement in 2018
Employees are the backbone of any organization. Most HR professionals believe that employee engagement results in higher productivity. That’s why so much effort has been poured into engagement in recent years. However, where exactly do employee engagement practices stand today?
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There are times when you feel that your team is not as dedicated or motivated as you are. Perks such as free food coupons, travel vouchers or ping pong tables cease to interest team members. You really struggle to make them excited about what they do. How do you deal with that?
Employees are the backbone of any organization. Most HR professionals believe that employee engagement results in higher productivity. That’s why so much effort has been poured into engagement in recent years. However, where exactly do employee engagement practices stand today?
Despite all the advancements in technology, HR often still finds itself trying to balance two roles: Rule-driven bureaucrat and strategically motivated talent manager. However, HR has striven to become a better internal business partner, and it has vied to become seen as a valued leader and communicator. How well has it succeeded? HR.com conducted an exclusive research of HR professionals to find out.
We’ve all been there at some point in our lives – working in a job that drained your motivation and was a complete struggle just to get through the day. The cause may have been the work environment, the tools (or lack thereof) to do your job, poor training, or no recognition by your manager. Whatever the reasons, you were unhappy, disengaged, and knew that you needed to leave.
Corporate culture and employee experience stole the media spotlight in 2017 — and not necessarily for the better. A number of well-known brands found themselves under fire due to unfair, cutthroat, or otherwise discouraging organizational climates that had been exposed in very public ways. These highly-publicized cultural implosions turned into social media spectacles that demonstrated the human costs of negative corporate environments. The initial post-mortem indicated possible increases in employee turnover, long-term damage to brand loyalty, and negative financial outcomes.
Employee engagement is a critical business issue in today’s Knowledge-Based economy. It’s that piece of talent management that truly touches every area of an organization, yet is one of the most difficult issues to address in the workplace. For years, studies have highlighted the dismal statistics of disengaged employees and the collateral damage it has caused on productivity and profit.
Retention, motivation and work ethic are all related to employee engagement. Higher engagement means happy employees, happy customers and better business outcomes.
What’s the single biggest thing you get joy from in your work? Perhaps it’s seeing someone in your team thrive. Maybe it’s seeing a project from conception right through to delivery – and that feeling when it crosses the line. Or, it could be solving a very specific problem, and seeing the tangible impact of that at work.
The title of this article is the first sentence of our latest book Victory Through Organization,and it captures in twelve words the focus of our last twenty years of work since HR Champions was published in 1997. In those twenty years, we have surveyed, observed, coached, facilitated, and consulted with tens of thousands of HR professionals and thousands of organizations to discover how HR can deliver business success by creating more value.