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    How AI Is Transforming HR

    The future of people analytics

    Posted on 01-23-2019,   Read Time: Min
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    Post bringing a significant change in the major industries and sectors, Artificial Intelligence (AI) is now rooting to transform the future of people analytics. And, no, it doesn't mean that AI technology will put people out of their jobs. It will undoubtedly re-define the current job roles. But, that's it.



    The purpose of AI technology is to make the work of HR personnel easier. Repetitive and mundane tasks that most HRs wary of are vital to the smooth working of an organization and, finding the right person to do it is very tough. Which is where AI comes into play! Not only will it help in reducing the paperwork and data gathering but will also aid in skill mapping of the employees.

    As per the projections, AI technology will bring a drastic change in the current working conditions of people analytics. The rest depends on how well you make use of this avant-garde technology. With that said, let's understand how AI is transforming HR and is the future of people analytics about to change!

    Ways Artificial Intelligence (AI) is Transforming HR

    It's time to let go of scrolling a list of hundreds of candidates to find the ideal one that matches the job description. Instead, it's time to embrace the transformation AI is bringing to the HR sector. Mentioned below are ways hinting how AI is transforming HR. Read along!   

    Personalized Smart Assistant

    In the rush of lining up interviews, defining salary structure and formulating policies of the organization, there are times when HR personnel miss out on an urgent call or meeting. Regardless of how well they have organized their day planner. With AI technology these minute problems can be put to rest.
     
    The AI-powered devices like Alexa, Siri, Cortana, etc., work as smart assistants. They not only help you in recording date and time of important meetings and calls but also remind you of the same. Other than this, the smart assistants can be used to set up meetings and start conference calls using voice commands. Isn't that amazing?
     
    Companies like Cisco, Microsoft, and others are adopting a variety of workplace applications to sync with smart assistants. It's not far when each employee would have their smart assistant to ease their work.

    Automated Screening and Reduced Bias

    Talent acquisition is one of the most important parts of the HR personnel job description. Manually screening resumes and shortlisting candidates consume several days for a single hire. Keeping this in perspective, there are certain software designed using AI technologies.

    The AI-powered software will aid in shortlisting aspirants based on criteria that are specific to the job. Also, it will take into account an organization's cultural requirements to find a perfect fit. This way not only the tedious task of screening is reduced, but also you will be able to find the best potential candidates for the job.
     
    Other than this, AI can also eliminate the scope of unconscious bias during the screening process. For instance, it ignores demographic-related data about a candidate's age, sex and race. Also, it monitors the previous patterns of selection criteria and informs the basis of biases.

    As a result, the organization can bring change in their recruitment process or selection criteria and find the best candidate for the job.

    24*7 Working Precision

    Another factor that makes AI the best technology for transforming the HR sector is its ability to work consistently without breaks. Unlike humans, AI-powered systems and humanoid robots do not need frequent intervals/breaks, and they do not get sick or take vacations. Also, they leave out the need for health insurance or retirement benefits.
     
    Regular maintenance can keep them working for a long time. So, whether you have to schedule interviews, prepare KRAs, or perform background checks, AI-powered systems and humanoid robots will help you 24*7 without any complaints.

    Character Evaluation

    Though assessing someone's character is a tricky business, AI technology is trying to achieve success in that too. Tools like DeepSense by Frrole are devised to help businesses and HR personnel to assess the possible threats while hiring remote workers.

    The tools can help establish whether a candidate is going to be sincere and ethical when appointed. It would evaluate an employee's character on parameters including attitude and outlook, teamwork skills, stability potential, etc. Companies that acquire a distributed workforce like Ola, Uber, Airbnb, etc., can certainly benefit from this advancement by AI in the HR sector.

    A Step Toward Workplace Learning

    Since most of the repetitive, time-consuming tasks can be taken care of using AI technology, there will be enough scope for learning. For instance, if as an HR, you spent most of your day shortlisting candidate, and AI technology can meet that requirement, then you will be free.

    Thus, you can utilize that time in understanding human psychology and ways to be impeccable at your job. Also, you will be able to adapt AI technologies to stay updated with the changing working environment which will improve your chances of job security.
     
    AI technology is here to stay, and it will transform the dynamics of people analytics to a great extent. So, if you are a part of any human resource team, we would suggest bringing AI tools into practice as soon as possible. Not only for the purpose of adapting to the change but to be efficient and unmatchably productive.

    Author Bio

    As a content strategist, Ayushi Bhatnagar from Sharda University specializes in technology, business and healthcare. With her career in content marketing, Ayushi is passionate about introducing people to advanced tools and technology they need to succeed.
    Follow @sharda_uni

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    ePub Issues

    This article was published in the following issue:
    January 2019 HR Strategy & Planning

    View HR Magazine Issue

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