Artificial Intelligence And eLearning

AI will benefit multiple facets of the learning experience

 
If you’re keeping up with the latest trends in HR and learning & development (L&D), you’ve likely already heard the buzz swirling around Artificial Intelligence (AI) and the impact it will have across virtually all industries.
 

AI, however, can mean very different things to different use cases. When it comes to L&D, AI will benefit multiple facets of the learning experience. When most people consider how AI’s impact is already being felt in our everyday lives, the go-to response is the suggestion engines that power the content recommendations you see every time you log into Netflix or Amazon.

Indeed, AI is the backbone of these suggestion engines, and in the context of e-learning it would be easy to pigeonhole a learning platform’s AI functionalities to just that: a suggestion engine. Fortunately, AI-powered learning is much more than that.
 
By making AI the engine upon which the whole learning platform lies, L&D has the opportunity to open up new capabilities for admins to develop more immersive and personalized learning experiences for their workforce, while automating many of the menial tasks that take up too much of their time. 
 
For learners, AI drives the three E’s that are key to achieving better learning experiences, organizational growth and employee retention: Expedience, Efficiency and Effortlessness.

Better yet, AI improves over time and as more people use the system: the more data it processes, the more AI learns about individual learner needs, turning the learning platform into a continuous improvement engine that grows alongside your learners.

A survey of 3,000 business leaders by Boston Consulting Group and MIT Sloan Management Review found that many executives understand AI’s potential, but have yet to put a strategy that leverages it into action. Here are some of the most interesting findings from the survey.
 

AI has the incredible potential to amplify technology to make data-driven analysis and decisions (faster), emphasize areas of improvement for individual learners, and create immersive learning experiences – not just lessons.
 
In the realm of learning, it’s also important to understand a critical distinction. AI-powered enterprise learning can be significantly enhanced with learning-specific algorithms (a process or set of rules to be followed in calculations or other problem-solving operations) powered by a fine tuned combination of machine learning, deep learning and natural language processing.

That being said, there are a number of ways AI is already allowing L&D professionals to focus more time on what’s important and less time on pesky administrative tasks while leaning on technology to produce better learning experiences, such as:
 

Ultimately, AI within learning, and more generally, HR, will free up the time of administrators to focus more on the tasks that make a marked difference and not just the menial tasks that need to be completed. The technology will also enhance strategies and effort by identifying opportunities for growth through careful consideration of data that goes well beyond what an individual would be able to discover.

AI is the star of Docebo’s latest product release; our learning platform’s first foray into an area of incredible and untapped potential in the learning technology space. A key component of that release is Docebo’s Invite-to-Watch functionality.
 
Invite-to-Watch is designed to elevate the social learning experience by ensuring that those who will value a particular piece of learning content most actually get their eyes on it. When a user uploads a piece of learning content to Coach & Share, the platform automatically produces a list of those within the organization who might find it interesting. AI (machine learning in this case) analyzes the content to produce a list of users who have shown an interest in similar assets in the past.
 
The best part? AI happens behind the scenes, without ever interrupting the learning experience for learners or any work required by administrators.
 
Functionalities such as Invite-to-Watch are a learning process, not a static formula  – in a different, but similar context to the ways your learning activities will evolve over time.  And this is a very good thing for L&D admins and their learners, as AI essentially grows alongside your learners to produce results that will continue to improve over time.

Truly powerful AI works in the background, and makes everyday jobs easier and more efficient. Since launching learning-specific algorithms into the Docebo platform in October, customers have been able to enjoy automatic tagging of their content, enhanced search functionality and have begun collecting learning data that will be critical to future growth and success.

Experience the difference that an artificial intelligence learning platform can make in your organization: https://hubs.ly/H0fNwpJ0