Error: No such template "/CustomCode/quick_login/designAttributes/initM1"!
Error: No such template "/CustomCode/storyMod/editMeta"!
$reward_point_tracking
8
Dated: 03-18-2016
Today’s customers are ‘hyper-educated’ than ever. Even before approaching a salesperson, they would spend hours researching products and getting a general idea of the solutions available. Thus, being an effective, professional salesperson is more challenging now than ever.
$authorProfileLink
8
Dated: 03-17-2016
A sharp sales team reflects the values of your organization, as well as reflecting your customers’ needs. As the voice of the customer, your sales team makes it possible to innovate just the right products and services to meet market demands.
$authorProfileLink
8
Dated: 03-17-2016
$authorProfileLink
8
Dated: 03-17-2016
How can small businesses get results from social media? What time investment is needed for those results to start flowing? Is it realistic for businesses to do this themselves? Are they missing a trick by focusing so heavily on LinkedIn? And, what does success look like? In preparing slides for a webinar I’m running to help small business owners, I’ve had cause to reflect on all of the above.
$authorProfileLink
8
Dated: 03-16-2016
I recently came across some research that confirmed what many of us in the profession of educating sales people have known for years: That purchasers would be "much more likely” to buy from a sales person if that sales person would just "listen” to the customer.(1) The survey found that some of the worst offenders were experienced sales people.
$authorProfileLink
8
Dated: 03-17-2016
As someone who has taken great pride in accurately hearing what others say, I was annoyed to discover that it’s pretty impossible for any listeners to achieve any consistent level of accuracy. The problem is not the words – we hear those, albeit, we only remember them for less than three seconds and not in the proper order (Remember the game of telephone we played as kids?). The problem is how we interpret them.
$authorProfileLink
8
Dated: 03-17-2016
When it comes to customer service, we all want to “get out” quickly and get back to our lives. Generally speaking, just about the only time customers are going to contact you is when they need help, so speed counts in getting them where they’d like to be.
$authorProfileLink
8
Dated: 03-16-2016
The more you understand about what your body is saying — oftentimes without our knowledge — the more you can see how often it gets in your way. And that is especially true when you are in a sales situation. That is because oftentimes our bodies communicate fear — and fear makes people look away. Fear can cause you to lose your temper, or silence your own voice when it needs to be heard.
$authorProfileLink
8
Dated: 03-17-2016
What’s the true cost of poor customer service? If you’re looking for some equation to help determine how much you’re losing by poor customer service – good luck. In fact – if anyone spouts out a magic equation that gives you the answer to how much you’re losing via negative impacts of poor customer – I call BS. Businesses (and customers) are like snowflakes – everyone is different.
$authorProfileLink
8
Dated: 03-17-2016
Depending on whose data you want to believe, the percentage of sales reps failing to meet their quota falls between 50% and 63%. The cost of a failed sales hire can be financially catastrophic. Take a moment and add up the wasted salary, training costs, benefits, the manager’s time, and the lost opportunity costs. A sales fail can easily exceed $100k, and some companies are losing over a million dollars a year on hiring mistakes.
$authorProfileLink
