Small Teams, Big Benefits: The New Retention Playbook For SMBs
HR leaders share real-world strategies
Posted on 05-21-2025, Read Time: 9 Min
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Highlights
- Innovative perks are helping SMBs win and keep top talent.
- Flexible benefits are slashing burnout and boosting morale.
- Building trust and showing care turns employees into loyal advocates.

This article explores creative benefits and perks that SMBs are implementing to boost employee satisfaction and reduce turnover.
Drawing on insights from HR experts, we'll examine seven effective strategies ranging from integrated healthcare to flexible work arrangements that are helping smaller companies attract and keep valuable team members.
- Integrated Healthcare Boosts Employee Satisfaction
- Flexible Wellness Stipend Enhances Work-Life Balance
- Passion Pursuit Stipend Reduces Turnover
- Daily Paid Wellness Breaks Attract Talent
- Workcation Option Builds Trust and Engagement
- Four-Day Workweek and No-Meeting Thursdays Increase Productivity
- Coffee Discounts and Flexibility Foster Loyalty
Integrated Healthcare Boosts Employee Satisfaction
We are constantly looking for meaningful benefits that add value to our employees and strengthen our overall competitive package. One creative benefit we introduced to improve retention was offering fully covered access to Nice Healthcare—an integrated primary care solution that brings healthcare directly to employees, even through in-home visits.When we rolled it out, employees thought it was too good to be true: no waiting rooms, no travel time, no cost—what's the catch? With intentional education and communication, adoption quickly took off, and it's now one of our most popular and beloved benefits.
Working parents, in particular, have shared how transformative this offering has been, providing much-needed convenience and balance. In the first few years, our employees have collectively saved hundreds of thousands of dollars in medical and pharmacy costs.
From a business standpoint, we've seen measurable results: improved employee retention rates, decreased impact on our traditional medical claims, and a stronger, market-leading benefits offering that resonates with both current and prospective talent.
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Kelly Rongstad, SHRM-CP, Director, Human Resources, Bold Orange |
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Flexible Wellness Stipend Enhances Work-Life Balance
One creative employee benefit we introduced to improve retention was offering a personal wellness stipend, a flexible monthly allowance employees could use on anything that supported their mental, physical, or emotional health. We intentionally left it broad: it could cover things like gym memberships, therapy sessions, meditation apps, fitness classes, or even creative pursuits like art supplies or cooking classes. The goal was to recognize that wellness looks different for everyone and empower employees to choose what genuinely helps them recharge.The response was overwhelmingly positive. Employees loved the autonomy and the fact that the company wasn't prescribing a one-size-fits-all solution. It sent a strong message that we trusted them to know what they needed to stay healthy and energized, both inside and outside of work.
The impact was bigger than we expected. Not only did we see a drop in burnout-related turnover, but overall engagement scores improved, and employees reported feeling more personally valued by leadership. It also sparked organic conversations about wellness across teams, helping normalize self-care as part of our culture, not something separate from or secondary to the work.
If I had to sum up the takeaway, it's this: benefits that support the whole person, not just the employee role, build deeper loyalty and trust. When people feel like the company truly cares about their well-being, they show up with more heart, more focus, and a greater sense of belonging. And that has a direct impact on retention, morale, and long-term success.
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Sean Smith, CEO & Ex-Head of HR, Alpas Wellness |
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Passion Pursuit Stipend Reduces Turnover
To improve employee retention, our SMB introduced a unique "Passion Pursuit Stipend"—an annual $500 allowance for employees to invest in personal interests outside of work, like art, music, or fitness. This initiative aligns with the principles outlined in employee retention strategies: promoting work-life balance, boosting morale, and improving job satisfaction. Employees responded with enthusiasm, sharing their experiences during monthly team huddles, which further built community and trust. The impact was clear—voluntary turnover dropped by 22%, and employee engagement scores improved significantly. This creative perk reinforced our culture, increased productivity, and highlighted our commitment to employee well-being.![]() |
Akshita Makhni, Human Resource Specialist, Botshot |
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Daily Paid Wellness Breaks Attract Talent
Our SMB offers a 20-minute paid Wellness Break each workday. Employees can roll downstairs and use the gym for a bit, walk down the creek path by our office, walk with a buddy, do some stair drills, or engage in any form of reset body movement that helps them be more productive and mentally fit. Working from home might include a quick dog walk, a little cruiser bike thrill ride, or living room yoga. Our employees love to take their wellness breaks with a work friend, and our home office furry buddies are ecstatic about the "woofness" policy. The flexibility and focus on self-care have been key to attracting and retaining talent.![]() |
Stacy Jensen, HR Director, InTandem Human Resources, LLC |
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Workcation Option Builds Trust and Engagement
One creative perk we introduced was a "Workcation Option," allowing employees to work remotely from any location of their choice for up to four weeks a year, without time zone limitations.This wasn't just about flexibility; it was about trust. We built a simple approval system, and team leads coordinated workloads to support it. Once a few team members tried it, working from different cities or spending extended time with family, word spread quickly.
We saw stronger engagement, better focus, and fewer burnout complaints. People appreciated being treated like adults, and that trust paid off in retention and performance.
Sometimes, it's not about adding more perks. It's about making the right ones count.
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Vikrant Bhalodia, Head of Marketing & People Ops, WeblineIndia |
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Four-Day Workweek and No-Meeting Thursdays Increase Productivity
1. 4-day work weekThis initiative boosted employee morale and actually increased productivity. People were excited to wrap up work more quickly and efficiently to enjoy their 3-day weekend. This gave employees more time to rest and spend with their families, which produced a healthier and happier workplace.
2. No meeting Thursdays
This initiative allows employees to do more uninterrupted work. Everyone across the organization knew there wouldn't be any work meetings during the whole day, so they could effectively assign larger chunks of time to complete tasks. This initiative was well-received; employees felt empowered to do more, and it increased company productivity overall.
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Susan Snipes, Head of People, Remote People |
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Coffee Discounts and Flexibility Foster Loyalty
We are nothing without our workforce, and whether through internal development, social events, or perks, we consistently try to ensure a happy and healthy work environment.For us, the key to retaining staff is ensuring that they remain engaged and feel valued.
One of the most beneficial changes was securing a deal with local coffee shops to provide discounts for our employees, so whether they are working from home or in the offices, they can treat themselves and meet with colleagues off-site as needed.
Furthermore, we encourage our managers to be flexible with their teams when it comes to supporting them on a personal basis. This has led to employees feeling more supported, which in turn brings loyalty.
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Tracey Beveridge, HR Director, Personnel Checks |
Suggested Reads:
- What Small Businesses Should Know About HR Trends In 2025
- 16 HR Management Tips For Small Business Owners
Author Bio
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Brett Farmiloe is the CHRO & CEO of Featured. |
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