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When demand for talent outstrips supply, you’re in a talent war. When you compete for top talent and hope they’ll stay longer, you’re in a talent war. When jobs go unfilled, a talent shortage brings productivity to a halt.
In recent years, previously productive people became disillusioned and disengaged, as management stopped focusing on engaging and retaining their best workers and said, “Quit whining—just be glad you have a job.”