Industry Research Summary: The State of Changing Work Arrangements 2021
How the pandemic has driven massive changes that may become permanent
Posted on 02-25-2021, Read Time: Min
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The Covid-19 pandemic has had a massive impact on how organizations get work done. It has shaken up perceptions about which kinds of work arrangements are effective and achievable. Even years after the pandemic subsides, its impact will likely be felt in how it has accelerated our progress into the future of work.
HR.com's HR Research Institute conducted a survey, titled 'The State of Changing Work Arrangements 2021', in partnership with Aimed Alliance to study how the pandemic has permanently affected work structures and what the future of work arrangements will look like.
Here are the key findings from the study:
Finding #1: In most organizations, both culture and work processes have changed considerably over the last year, but work processes have changed most dramatically.
Over the last year, corporate culture changed moderately in 33% of responding organizations and a lot in another 24%. That leaves only a minority saying that culture only changed a little or not at all. Over the last year, work practices have changed moderately in 24% of organizations and a lot in another 60%. That leaves only 16% where work practices only changed a little or not at all.
Finding #2: There have not been major increases in the adoption of contingent work arrangements over the last two years, but substantially more changes are expected in the near future.
Today, 84% of HR professionals say their organizations use contingent work arrangements to some degree. Contingents make up 9% or less of employees in nearly two-thirds of organizations. Still, about a tenth of organizations say that contingent workers make up two-fifths or more of their workforces.
Finding #3: Most organizations are comfortable with their management of contingent work arrangements, though there is room for improvement.
Most respondents believe their organizations are good (45%) or very good (13%) at acquiring and managing contingent workers, but this still leaves many that believe they could improve in this area. The most common means for acquiring contingent workers is via a staffing agency (cited by 43% of respondents). The most common use of contingent workers is for short-term projects (cited by 49%).
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