The AI revolution isn't coming—it's already here, and it's reshaping the job market at an unprecedented pace. As someone on the front lines of early-in-career recruiting, I can tell you with certainty: the time to engage is now.
 

Recent studies paint a clear picture. According to the 2024 Work Trend Index, by 2030, skills are projected to change 50% globally (from 2016)—and generative AI is expected to accelerate this change to 68%. This isn't a far-off future scenario; it's a reality that's unfolding as we speak.

For Generation Z—those born between 1997 and 2012—the stakes are incredibly high. They are entering a job market that's evolving faster than any in history. Justin Trudeau said it best: “the pace of change has never been this fast, yet it will never be this slow again.”

While there’s reason for concern, this moment presents a huge opportunity for Gen Z talent to upskill and reskill now. Concern without action is a recipe for being left behind.

The Human Edge in an AI World

Here's the good news: while AI is increasingly powerful, it can't replace the uniqueness of human skills. In fact, as routine tasks get automated, these human-centric abilities become even more valuable.

We're seeing a growing demand for what we call "power skills," such as:
 

1. Adaptability: The ability to pivot quickly in a rapidly changing environment is essential for Gen Z. As AI continues to evolve, they’ll need to be flexible and open to learning new skills and technologies.


2. Critical Thinking: While AI excels at data processing, it lacks the nuanced understanding that humans possess. The capacity to analyze complex situations, consider multiple perspectives, and make sound judgments will set Gen Z apart.


3. Creativity: Gen Z has a unique opportunity to push the boundaries of innovation. AI can generate ideas based on existing data, but true creativity—the ability to think outside the box and come up with original solutions—remains a distinctly human trait.


4. Emotional Intelligence: The ability to understand and manage your own emotions and those of others. This skill is crucial for building strong relationships and navigating complex social dynamics in the workplace.

These skills aren't just nice-to-haves for Gen Z. As career advancement becomes increasingly tied to the ability to leverage and develop these power skills, it’s crucial for Gen Z and their peers to prioritize their growth.

The Urgent Need for Upskilling

According to the World Economic Forum's Future of Jobs Report, 6 in 10 workers need training by 2027, but only half of workers have access to adequate training opportunities today.

For Gen Z, the reality is clear: Companies are rapidly embracing AI solutions and are eager to hire employees who can drive innovation. Developing AI skills today is essential not only for staying competitive but also for remaining valuable in the evolving job market.

This shift in the professional landscape offers exciting prospects for those willing to embrace change. By cultivating AI-related expertise, Gen Z is opening doors to innovative roles that may not even exist yet. They will be equipped to tackle cutting-edge projects, command higher salaries, and potentially reshape entire industries. In this new environment, adaptability isn't just a skill—it's the ticket to a thriving, future-proof career.

Taking Action Now

So, what can Gen Z do? Start by assessing your current skill set. Where are your strengths? Where are your opportunities? Then, create a personal development plan. This might include:
 

• Online Courses: Platforms like Udemy, Coursera, Udacity, and LinkedIn Learning offer courses on everything from emotional intelligence to data analysis.


• Mentorship: Seek mentors who can guide you in developing these critical skills.


• Practice: Look for opportunities in your current role or personal projects to apply and hone these skills.


• Stay Informed: Keep up with trends in your industry. Understanding how AI is being applied in your field will help you stay ahead of the curve.

More than any other generation, 53% of Gen Z values learning as crucial for career progress, according to LinkedIn’s Workplace Learning Report. This emphasis on growth isn’t just a personal priority, it reflects a broader trend among their peers, reinforcing the idea that staying ahead requires constant upskilling.

Remember, this isn't a one-time effort. The pace of change means that continuous learning is no longer optional—it's a career necessity.

Embracing AI as an Ally

While developing human skills is crucial, it's equally important for Gen Z to become AI-literate. Understanding how to work alongside AI tools can dramatically increase your value to employers and customers.

Start experimenting with AI tools relevant to your field. Learn how they work, their capabilities, and their limitations. The goal isn't to rely entirely on these tools, but to understand how they work and how they can enhance your productivity and creativity. By becoming proficient with AI tools in your field, you'll be able to work more efficiently and focus on higher-level tasks that require human insight and creativity.

As you explore these tools, consider how they might be applied to solve problems or improve processes in your current or future roles. This forward-thinking approach will not only make you more valuable in your current position but also prepare you for future career opportunities in an AI-driven workplace.

For Gen Z, there's also a significant opportunity to take a leadership role in AI. By learning about and mastering these tools, you can position yourself as a go-to expert, leading and teaching others in your organization.

The Role of Leaders

While Gen Z must take proactive steps to upskill and adapt to an AI-driven workforce, as HR professionals and leaders, we also play a crucial role in supporting Gen Z's upskilling journey. Here are some key strategies to empower your early-in-career talent:
 

• Create Learning Opportunities: Implement company-wide training initiatives, such as dedicated learning days or weeks focused on emerging technologies and AI. Leaders play a crucial role in guiding employees on what to learn, from power skills to technical expertise, ensuring that the training is targeted and aligned with the organization’s goals.


• Personalize Development Plans: Deliver targeted learning experiences based on individual employees' current skills, growth areas, and career aspirations. This tailored approach ensures that each team member receives relevant, engaging content that aligns with their goals and the organization's needs.


• Provide Resources: Invest in comprehensive learning platforms, mentorship programs, and cross-functional project opportunities. These resources allow Gen Z employees to apply new skills in real-world scenarios and learn from experienced colleagues.

Ultimately, the role of leadership is to create an environment where continuous learning is encouraged and expected. By fostering a culture of growth, providing the necessary resources, and leading by example, leaders can ensure their Gen Z talent is not just prepared for the future but is actively shaping it.

The Future Starts Now

The AI revolution is creating a once-in-a-generation opportunity for Gen Z to redefine their career trajectory. But this window of opportunity won't stay open forever. Those who act with urgency to develop crucial skills and embrace AI as a tool will be best positioned for success.

Leaders: the time to act is now. Empower your Gen Z talent with the tools, time, and support they need to thrive in an AI-driven workplace. By investing in their growth, you're not just preparing your workforce for the future – you're cultivating the innovators who will drive your organization's success in the years to come.

Gen Z: don’t wait for change to force your hand. Take control of your career journey today. Invest in your skills, stay curious, and be proactive in your learning. The future of work is being defined as we speak – make sure you're actively participating in shaping it.

Author Bio

Fredrick A. Scott is Vice President, Talent Strategy & Inclusion and Early in Career Recruiting at ServiceNow. In this global role, Fredrick leads global programs and processes to cultivate, attract, hire, train, and nurture diverse, early in career talent. In addition to his leadership with early in career talent, Fredrick works collaboratively to build, connect, and measure DEI outcomes.

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