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When I was promoted to my first management role at Marriott International, one of my best mentors said, "Well, kid, welcome to the club—you're now dinner conversation." This meant that everything I said and did would be the topic of discussion among my team. These conversations can go one of two ways. People can be groaning, "Do you know what he said to us today?" or saying with excitement, "Guess what we did today!" The difference lies in reaching people on an authentic emotional level.