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carol Ellis |
How can Executives receive feedback from employees
10-23-2011 / 9:40 pm #1
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What have you found is the best way for busy executives to get feedback from employees? Modification count: 1 |
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aylin duyguvar |
Re: How can Executives receive feedback from employees
11-04-2011 / 3:49 am #2
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I think the most important thing here is "anonymity". People should be ensured that their names would not be reported to the executive. I mean people should trust you. Subordinates may submit online forms, and at the end of the feedback period (It may be one week at the end of the year) all the forms are sent to the executive. But firstly you should provide a structured form which includes: Feedback dimensions for the executive(e.g. interpersonal relationshis, leadership style, and else) Employees should be given information about giving effective feedback at the beginning of the form. (You may attach a small video for this, so that people will be more eager to learn about giving effective feedback) You may include some open ended items about strengths and weaknesses of the executive. (This may be like a checklist also) I hope these help you to create your own answer to the question. Kind regards |
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Rakesh Kochhar |
Re: How can Executives receive feedback from employees
11-04-2011 / 4:19 am #3
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The best and the easiest way is to LISTEN and to that I might add ASK. This in my opinion must be made aware / sensitized to all executives no matter how busy or high up in the hiearchy they are. Hope this short answer helps. Rakesh Kochhar www.coachnme.in </br> |
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aylin duyguvar |
Re: Re: How can Executives receive feedback from employees
11-04-2011 / 4:34 am #4
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Dear Rakesh, I agree with you. This is really the best way. I believe some day executives will accept this fact. Getting positive feedback is easy. As for the negative ones? I don't know... I wouldn't take this risk, if I was asked to give objective feedback to the boss. But new generation will cope with that when they become executives more easily. Sincerely |
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Debora M |
Re: How can Executives receive feedback from employees
05-04-2020 / 4:44 am #5
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1. Show Interest The best way to get candid feedback from your team is to create a culture of open and honest communication. To do this, start by showing a genuine interest in how your people are doing, what’s causing them problems, and how you can help. Ask questions that will help you gauge how your employees feel about their environment, workload, and productivity. For example, when inquiring about an employee’s assignment, you might ask: How is your project coming along? What’s going well? What’s stopping you from reaching this goal? What do you need in order to reach your goal? Think of a time you’ve been highly productive: What factors influenced this productivity? What factors get in the way of it? 2. Pay Attention to Non-Verbals Again, you need to ask meaningful questions at the right time. For instance, you might approach an employee individually and note, “I noticed tension when I announced the new project assignments. I was obviously hoping for a different reaction. Maybe I missed something in planning for this project. Can you tell me a little bit about what’s going on?” 3. Ask for Feedback From Others You want to know how you’re doing as a manager? Take a deep breath and ask some of your contacts within the company for their insights. If you’re really brave, you can even ask what they hear about you. A helpful starting point is to ask your own supervisor about his or her observations of your management style. You can also ask your colleagues who are also managers about their own styles, which can open the door to a discussion about the way you manage your team and any feedback they may have for you. 4. Avoid Defensiveness This one may seem obvious, but I hear stories about managers’ defensive reactions to their employees all the time. However, one poor response can shut down all your efforts to build rapport and get feedback. For example, if an employee shares with you her disappointment that a colleague’s part of a project isn’t coming along as planned, you might be tempted to shut her down with a sharp, “Well, there are things going on behind the scenes that you don’t know.” 5. Own Your Mistakes The most effective thing you can do to endear your employees to you and gain their trust is to be genuine with them. That includes admitting to your shortcomings and saying “I’m sorry” if an apology is warranted. Being honest about the ways you can encourage your employees to communicate more openly. |
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