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Topic: Demoting
Messages (2) Visitors (193)
M Soward
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Demoting
12-08-2009 / 12:08 pm #1
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An employee came to me explaining that she has been abruptly demoted from her position without any former warnings or counseling. She was informed that she failed to perform her job in Customer Service based on one single incident. She claims she was not even aware of the incident and feels that the reason given should not constitute a demotion. We are a new company and have plans to institute training for several positions, including Customer Service. Based on her not having any former training and not receiving any form of warnings, are there any laws (ethical?) against this type of demotion?
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David Hare
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Re: Demoting
12-08-2009 / 12:30 pm #2
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It all depends. Is she covered by a collective bargaining agreement, company policy, specific state laws governing this topic? Most likely nothing illegal happened. However, the morale for this employee has obviously dropped and when the other employees see what your company has done they will not be too happy either.
The best plan is to have a policy in place and follow it. This way the employees know what to expect.
Are you the HR manager? If you are you should make sure that you are involved in all these type of decisions so they can have the benefit of your experience.
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