Blogs / Tags / workforce analytics

In today's economic climate most organizations are cutting back on expenses like travel, entertainment, raises, bonuses, company outings, sponsorships, free lunches, office equipment, retirement contributions and, well, basically anything that isn't ... More...

Knowing the degree to which world-class HR organizations outsource and what processes are outsourced most often is important as you evaluate business process sourcing options in your own organization. The payroll and benefits administration outsourci... More...

The Conference Board Measure of CEO Confidence, which had posted a slight increase in the third quarter, declined sharply in the fourth quarter of 2008. The Measure currently stands at 24, down from 40 in the third quarter (a reading of more than 50 ... More...

With the broad implementation of 360-degree feedback instruments over the past two decades, many large organizations are sitting on reams of data that hold critical clues to identifying and developing their best performing employees. But the vast maj... More...

Using metrics to align IT with corporate strategy is a good idea, but visually demonstrating to the business how IT is hitting its metrics goals is a fantastic idea. A balanced scorecard (BSC) approach is an effective way to manage goals, measure per... More...

To some it may seem counterintuitive to invest in a customer survey during an economic downturn. However, a few clients have recently asked us to help them with this type of project. It's likely they realize the importance of always staying in touch ... More...

On average, companies change CMOs every two years. Is this a function of unrealistic expectations, unclear job requirements, or something more fundamental? Perhaps the solution is as simple as accurately measuring that which truly bonds consumers to ... More...

Measuring employee or organizational performance can cut both ways. It can play a valuable role in improving organizations - or it can stand in the way of necessary change.Used effectively, measurement can provide vital feedback that shows whether ap... More...

In just a few short months news stories shifted from "if there's a recession" to "when there's a recession". Given the events in the US housing and credit markets and the global financial markets, it is pretty clear that we are headed for the dreaded... More...

Corporate Social Responsibility (CSR) is becoming more prevalent in our global economy. The other night, a TV commercial informed viewers that a car company is operating a manufacturing plant that has achieved zero landfill status - nothing from its ... More...

Amazon stocks some 11,000 titles in the category "Small Business Management, and although I can't profess to have read them all, I am reasonably sure that very few will give you this simple bit of advice:Experimentation and measurement are the most ... More...

Numerous study findings support the links between employee satisfaction/ engagement and customer satisfaction and employee productivity and ultimately financial results. Engaged employees are more innovative, more productive, more committed to custom... More...

Only 2 out of 5 employees (slightly more so for management) who feel their companies are doing much too little to correct poor employee performance are favorably engaged at work, according to the survey of 34,330 employees. This compares with a f... More...

Keeping mid-career employees fully engaged in their jobs is one of the top two challenges facing human resource professionals, and is the biggest problem for which they are least prepared, according to new data from a survey just completed by Sirota ... More...

The question of timing is an important one when considering when to gather feedback from your employees and/or customers. Employee Survey A good time to conduct an employee survey is when: • New management is in place &bul... More...

Co-authored by Bruce Katcher and Robert Gatti As a service to the HR community, every two years Discovery Surveys, Inc. conducts a survey of human resource professionals designed to help HR professionals learn how their views of their own jobs com... More...

We can address the goal above with new concepts from developmental research. I formulate the goal as that of MATCHING SIZE OF PERSON(‘person’) TO SIZE OF ROLE (‘place’), or Requisite Organization. This formulation implicitl... More...

With economic growth averaging over 7% annually for the past five years and scheduled to join the WTO by the end of the year, Vietnam's future looks bright. Foreign enterprises are scrambling to invest in this new Southeast Asian hot spot. Inte... More...

The Principal Financial Group(R) today announces the 2006 winners of The Principal(R) 10 Best Companies for Employee Financial Security. The independent panel of judges who selected the winners praised the companies for their ongoing commitment... More...

"Talent," a term that´s historically been used mostly as a synonym for a company´s entire workforce, is now being defined more precisely and narrowly, according to a new Towers Perrin survey of senior HR executives in North America. The s... More...

One of the most traumatic things you will ever experience as a sales or marketing manager is having all the right info, sales statistics, plan your forecasting according to that and then still battle to sell anything. "Not even one of the idiot... More...

Two out of five companies do not disclose employee diversity information, according to a survey of 3,100 senior human resources executives by Novations Group, a consulting and training organization based in Boston. Thirty-eight percent of companie... More...

The amount of information that enterprises create and store is growing at an alarming rate. In order to derive business value from this data and gain competitive advantage, decision makers must aggressively manage enterprise information and develop p... More...

Last spring, I attended a presentation by Dr. Linda Duxbury, one of the leading experts on generations in the workplace and workplace health. She is a professor with Carleton University and has delivered over 200 talks to private and public sector wo... More...

Tags

News

Increasing Sales through Customer Surveys

Outsourcing Utilization by HR Process Category

CEO Confidence Hits All-Time Low

Making Millions by Mining Management Competency Data

Use Metrics for Balanced Scorecard Success

What Are You Thinking? A Customer Survey in This Market?

The Solution to the Chief Marketing Officer's Dilemma - Accurate Emotional Engagement Metrics

Measurement Traps

Recession Proof Your Business with Employee and Customer Feedback

Surveys Promote Corporate Social Responsiblity

The World’s Greatest Business Tool Revealed

Engagement – The Cost of Loss

Failure To Deal With Poor Performers May Decrease ‘Engagement’ of Other Employees

Companies Least Prepared For Keeping Employees Engaged In Their Jobs

Is It Survey Time?

A Survey of Human Resource Professionals for Human Resource Professionals

A Survey of Human Resource Professionals for Human Resource Professionals

The Right Person at the Right Place in the Organization: Insights into Human Capital

On the Verge of WTO Accession, Vietnam Faces Wage Increases and Talent Shortages

The Principal 10 Best Companies for Employee Financial Security 2006

Talent Management Takes on New Meaning for Companies Struggling to Retain Critical Skills

The salesman, the sales data and the oopsydaisy!

Many Companies Reluctant to Divulge Diversity Data

Info Management Key in a Knowledge Economy

Making Sense out of HR Data

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash