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Recently, I attended a dream time walk and art activity in Mossman Gorge in North Queensland with a team of clients. The walk was conducted by the traditional owners of the land the Ku Ku Yalangi people. Our guide Rosy shared her rules to live by... More...

"Ignorance is the starting point for the bliss that leads to oblivion." Joan, a coffee shop manager, watched a customer get up and make his way to the pay phone beside the counter. "Hi. I am calling about the ad you had in the paper for a regional... More...

Leading from the Middle One of my senior manager executive coaching clients is becoming better at recognizing and solving problems. I am coaching a number of middle managers to lead their boss, and provide needed guidance so that all employees ... More...

If you think you're working for a bad boss, you have plenty of company. Of 1,118 people who completed a survey at the Badbossology.com web site last year, "48 percent said they would fire their boss if they could, 29 percent would have their boss ... More...

"Order and simplification are the first steps toward the mastery of a subject." — Thomas Mann, early 20th century German novelist and essayist Once a management team has established a change and improvement plan, there are many ways to help everyo... More...

Marshall’s Got MOJO In his latest book, MOJO: How To Get It, How To Keep It, How To Get It Back If You Lose It, Marshall Goldsmith, along with co-author Mark Reiter, has hit another home run. Following on the heels of his blockbuster book What... More...

JAMES E. MITTLER, CMC Conflicted and Confused First, let me wish everyone a HAPPY NEW YEAR – let’s all hope that 2010 is much better than 2009 which I believe it will be. Now, what is this conflic... More...

This is the spiritual season. Spirituality is a broader and more encompassing notion. You can be spiritual without being religious, and as presented in the daily headlines, many people practice their religion in a way that is far from the common noti... More...

I thought I'd mix it up a bit and take on a more generic topic in this blog posting ... working in another country. As a native New Yorker and resident of 3 other states over the years, I knew an opportunity to live and work in Switzerland for 3+ ... More...

It’s hard to imagine what possible gift could have been spawned from the worst years of economic turmoil and fallout in most people’s lifetimes. While no doubt a disastrous set of circumstances for many, the turn of events was no big surp... More...

Despite all the trendy rhetoric about the importance of people, leadership, and values, far too many managers treat people in their organizations with about as much care and concern as so many numbers on a financial statement. They are just one mor... More...

An organization's behavior ripples out from the management team leading it. So why is it that attempts to improve an organization rarely start in the boardroom with the management team? That's like hiring a contractor to renovate the kitchen but r... More...

Cyber Monday—the Monday following Thanksgiving—marks the open season for online Holiday Shopping. This year, more than ever, Holiday shoppers are on the hunt for great deals and Better Business Bureau recommends 10 tips for staying safe... More...

It's when times are toughest that everyone most clearly sees authentic leadership. This is when much-repeated claims like "our people are our most important assets" ("leaderspeak") are proven true, or just so much hollow rhetoric.... More...

One of the toughest tasks in management is fixing dysfunctional or unproductive teams. A recent article by Anne Field in the Harvard Business Review provides some practical tips to overcome this challenge. She suggests clarifying a teams purpo... More...

Mastery doesn’t mean perfect I run across a lot of high performing leaders in my work. And some of them have a trait in common—the intense drive to be perfect. It’s what propels them to master their specialty, but it can also be ... More...

"Learned helplessness is the giving-up reaction, the quitting response that follows from the belief that whatever you do doesn't matter. Explanatory style is the manner in which you habitually explain to yourself why events happen....An optimist... More...

Anytime you are preparing to have a one-on-one conversation with a direct-report, you need to ask yourself in advance: What do I need to talk with this person about? Everybody is different. Some employees you need to talk big picture; you need to ... More...

If you're still in a position right now where you need to fire people, you've got to make really good decisions. Don't make the mistake of trying to treat everybody the same. You've got to fire the low-performers. If you've got to put somebody out of... More...

Most people right now are trying to figure out: How do we bounce back from this economic crisis? I'm afraid it's not going to be that easy. I don't think there are going to be any easy solutions. I don't think there are going to be any 100 % solution... More...

Since the recession hit, one of the few businesses making bank has been the survey business. Okay, maybe "bank" isn't the best word to use anymore, but suffice it to say they're keeping busy. One survey says that at the top of the list o... More...

The following article are partial excerpts and additional comments from the authors of the book, Inspiring Leaders: Unlocking the Secrets of How Extraordinary Leaders Motivate by John H. Zenger, Joseph Folkman (authors of the bestselling The Extraord... More...

The following article are partial excerpts and additional comments from the authors of the book, Inspiring Leaders: Unlocking the Secrets of How Extraordinary Leaders Motivate by John H. Zenger, Joseph Folkman (authors of the bestselling The Extraord... More...

The following article are partial excerpts and additional comments from the authors of the book, Inspiring Leaders: Unlocking the Secrets of How Extraordinary Leaders Motivate by John H. Zenger, Joseph Folkman (authors of the bestselling The Extraord... More...

One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams. However communication ski... More...

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TRADITIONAL WISDOM FROM THE KU KU YALANGI PEOPLE

Measurement and Feedback are Vital to Improvement

Leading from the Middle: Middle Managers Step Up

Bad Boss: Learn How to Manage Your Manager

An Educational Process for Change and Improvement Efforts

MOJO: How To Get It, How To Keep It, How To Get It Back If You Lose It

How Smart Companies Make Their Business Work Better

SPIRITUALITY IN THE WORKPLACE

Considering a job outside your home country?

The Gift of 2008 and 2009

Wise Managers Treat Layoffs as Last Resort

Culture Change Starts with the Management Team

10 Tips for Safe Online Shopping This Holiday Season

Leaders Inspire by Example

FIXING DYSFUNCTIONAL TEAMS

Joan Lloyd's HR Words of Advice: Mastery doesn’t mean perfect

Leaders Inspire Their Teams With Optimism

"Ask yourself, 'What should I say to this person?'"

Bounceback from Economic Crisis (PART II)

Bounceback from Economic Crisis (PART I)

Management in Real Life: When It’s Time To Get Tough

Emotion: The Channel for Inspiration

Emotion: The Channel for Inspiration

Emotion: The Channel for Inspiration

How To Cascade Messages via Managers To Employees

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash