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“Owe no man anything but to love one another. ” Paul, a Jewish rabbi and early Christian apologist. I think that it was Lord Polonius in Shakespeare’s “Hamlet” who said, “Neither a borrower nor a lender be; For loan oft loses both itself and ... More...

By Gwen Kesten, Ph.D. Solutions EAP Program Coordinator, Middlesex Hospital Happy September! Despite the fact that it was over 90 degrees for the first 2 days of the month and the fact that summer does, in fact, continue on until Sept. 21, many o... More...

During interviews with 20 executive women in healthcare, the topic of mentoring was boarched and it was determined that 18 of these women recognize mentoring playing a key role in advancement efforts. This study was completed on the east coast and... More...

Even as a very slow and modest upturn in the U.S. economy is becoming evident, healthcare organizations across the country continue to search for ways to reward employees, despite the shrinking pay increase budgets and pay freezes seen throughout the... More...

A provision of the Health Care Reform Act applies to all employers covered by the Federal Labor Standards Act and requires employers to provide “reasonable” break time in a private place other than a bathroom for an employee to express breast milk fo... More...

By: Steve Migliaccio, VP of Product Management, Workscape The ink is dry and it is official, healthcare reform is law. Now that the historic moment has passed and the cheers and jeers have died down a bit what does this all mean? From the ni... More...

I recently was reading an article from Metlife titled "METLIFE STUDY REVEALS EMPLOYERS OF ALL SIZES CLOSELY FOLLOWING HEALTH CARE REFORM" It got the idea to do a little snap study on how HR Departments perceived Health Care Reform. I have a littl... More...

As the healthcare debate rages on in Washington, companies across the country continue to search for ways to reduce the cost of providing healthcare benefits to their employees. The newly released Benefits USA 2009/2010 showed that the cost of he... More...

Last time around, we got all dark and gloomy and even a bit emo about customer service in healthcare. Where does that leave us? Well, the good news is that the answer is really simple, and better yet, it is the driving force for many indi... More...

In healthcare, customer satisfaction can be a real challenge. In a Hospital setting, who do you suppose we are benchmarked against? For starters, there are other hospitals nearby. In fact, within the county we operate, there are 12 other hospitals. B... More...

When it comes to patient satisfaction, sometimes it is the little things that can make the biggest difference. Staying in touch with the patient, and following up, or just checking in to say “hi” can mean the world to our patients. So stay in tou... More...

With the on-going struggle against rising cost-coverage and diminishing coverage of healthcare benefits for retirees, it is becoming increasingly difficult for employees and retirees to keep sentient about the healthcare benefit options available to ... More...

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News

Owe No Man Anything But to Love Him-Thoughts on healthcare reform, debt and public policy!

Healthy Lifestyle Choices Part I

Informal mentoring and advancement

Healthcare Organizations Find Value in PTO Programs

HEALTH CARE REFORM AND NURSING MOTHERS

Healthcare Reform – It’s Official (Right?)!

Heathcare Reform

Companies Search for Methods to Control the Cost of Healthcare

A Sobering Look at Customer Service in Healthcare, Part II

A Sobering Look at Customer Service in Healthcare, Part I

Follow Up in Healthcare

Innovative Healthcare Services

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