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Blogs / Tags / decision making

It’s always interesting to look beneath the surface and see what is really going on in an organization. Bob Marshak has been working in this area for a long time; he has more than 30 years’ experience working for the private and public se... More...

It’s quite funny, really, whilst contemplating the relevance of policies and procedures in companies of any size, an article appeared in a local newspaper about a rather big organization concerning this exact matter… and it most definite... More...

As human resources executives look ahead from the fourth quarter to budgets for 2007, they face these perennial questions: How much say do we have in the budget process? Do we have enough pull to reap a payoff from the company’s investments i... More...

The brightest business ideas and strategies will fail or yield suboptimal results in an obstructive culture. Resistance to change, territoriality, silo mentality, lack of trust, fear, unidirectional communication, inbreeding, blame game, egomania (se... More...

Facilitating a group within your own organization poses particular challenges, especially if you're perceived as a decision-maker or as highly influential. The question here is 'how do I ensure that my group sees me as a neutral person engaged ... More...

Safety protocols are needed for more than just physical compliance. They are needed for emotional protection as well. The less safe one feels at work, either in his or her position with the company or even more importantly the boss, the greater the d... More...

For major corporations with workers spread across the United States, big cities are the nodes on a network of opportunity and, occasionally, danger. So, the price for a company´s access to business opportunity is the need to plan for disasters ... More...

"What? Give them a choice? You must be crazy!" That was a corporate staff´s reaction to my recommendation for solving their problem. The corporate staff had met with me and asked what had gone wrong. They had installed a new software prog... More...

For those old enough to remember the early '60s album title song You Talk Too Much, you probably can't even count the number of times the tune has popped into your head when speaking with certain, let's say vocally stimulated, coworkers. If old... More...

Getting employees' ideas is no longer an option. If your organization is going to be competitive, it is mandatory you involve the minds, hands, and ideas of everyone in your organization. Getting employees involved not only yields valuable ideas and ... More...

Many of the facilitators I´ve trained over the years have told me that clarifying the purpose can sometimes prove difficult, taking a lot of time and not resulting in the shared understanding that´s vital to move forward effectively. As y... More...

The recent announcement of resignations of three Morgan Stanley directors sent a clear signal that a major make-over of the Morgan Stanley board is in the works. But whether this is merely cosmetic surgery or the start of an initiative that wil... More...

Have you ever seen the movie Pulp Fiction? After a rather bloody episode, Quentin Tarantino realized he had to call in the "Wolf," played by Harvey Keitel, to clean up the mess. There have been many times in my career when I´ve been called to c... More...

Dear Joan: I am in a very frustrating position at work. I work for a company that I have been with for six years now. I have been the office manager of the satellite company for five years. It is a small office and I manage four women in the o... More...

It was a typical executive staff meeting. Six tired-looking VPs had dragged themselves out of their homes for an early morning meeting to face Jeff, the CEO known as "The Hanging Judge." Jeff had a habit of taking down anyone gutsy enough to share ba... More...

Many years ago I used pamphlet-sized yellow books with black, notched-line borders called Cliff´s Notes ® to pass literature tests rather than read the full literary works assigned in class. Being a typical student with underused brainpower... More...

If you´re interested in helping line management to immediately improve operations, gaining credibility, and keeping those pesky external consultants out of the building, here are some areas I guarantee can use your help as soon as you finish re... More...

It´s funny how fate works sometimes. I have just learned that a good friend has ovarian cancer, with the prognosis being very grim. She's 47, and her life's passion is art. She never made any money at it though i... More...

Are you sure that you´re providing the value your customers bought into? Even if your answer is an emphatic yes, you might want to take a closer look into your customer´s world. In my experience, 50-plus percent of all companies feel that... More...

Situation: Shell IT is the service organization for information technology within Shell Oil Company. With the IT demands of this major energy company changing strategically and structurally, Shell IT human resources was faced with ongoing... More...

Co-authored by ISR and Rebecca Masson Does consistently ethical behavior among your employees, regardless of their level or position, matter to your organization? Corporate scandals of recent years have made it clear that a serious ethical breach... More...

As layoffs, scandals, and restructurings shake businesses worldwide, HR organizations in Japan and the United States are responding differently, observes Sanford M. Jacoby in his new book The Embedded Corporation. A professor of management at the UCL... More...

When the business day began on September 11, 2001 at the Cantor-Fitzgerald brokerage company in the World Trade Center in New York, no one could have anticipated that by the end of the day 70% of their New York employees would be dead including most ... More...

All decision-making requires risk, there´s no sure way to offset either risk or uncertainty. What we can´t risk is to naively continue making management decisions without considering new parameters -- such as learning how to use intuition... More...

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News

Thought Leader: Dr. Robert Marshak, Covert Processes at Work

Policies, Procedures, People… Pointless!

How HR Can Grab Budget Influence

Executives’ Role in Cultivating an Innovative Culture

Establishing and Maintaining Neutrality

Noodle This... Emotional Safety Protocols

HR Is a Key Player for Disaster Preparedness

Management in Real Life: Involvement

Management in Real Life: Conversations

Employee Involvement Campaigns: Capturing Employee Ideas and Suggestions

Tips for Defining a Meeting´s Purpose

Morgan Stanley's Board Makeover

Calling in the Wolf

Joan Lloyd's HR Words of Advice: Who's Got the Power?

Management In Real Life: Don't Shoot the Messenger

Cliff's Notes ® of Organizational Theory

Recipe for Success

Career, Passion, and Joy

Value Creation-the New Core Competency for Growth-Minded Companies

Redeployment: Shell's Initiative to Optimize Restructuring (A Case Study)

Predicting and Preventing Unethical Behavior: Fixing Problems Before They Happen

Predicting and Preventing Unethical Behavior: Fixing Problems Before They Happen

East versus West: The Status of HR in Japan and the United States

Keeping The Business Going

Using Intuition to Make Management Decisions