Blogs / Tags / Creativity & Innovation

Using the Power of Social Networking in a Recession By Jack Keogh I “discovered” Facebook a couple of years ago when I received an invitation to be a “friend” of the teenaged niece of a family connection in Mexico. I accep... More...

Diversity is more than simply collecting a group of employees with various backgrounds&it's putting those differences to work. Many companies today tout workforces that are rich mosaics of backgrounds, styles, perspectives, values and beliefs while f... More...

My last article, Pruning Thorns from Roses: HR's Role in Managing Disruptive Key Employees,1 explored approaches for managing difficult key employees. Several readers of this article requested that I examine what they felt was a more difficult and pe... More...

To be effective and lasting, corporate social responsibility must complement an organization's entire business strategy - particularly staff development. With a focus on experiential learning, philanthropy-based training and development programs can ... More...

Daniel Boone once said, "I can't say I was ever lost, but I was bewildered once for three days." Many team and organization transformation and improvement efforts are lost or badly bewildered. Besides riding in smelly cabs, eating rubber chicken (or ... More...

Companies are increasingly turning to music to inspire creativity and foster innovation with their workforces. With so many large corporates scheduling their annual 'kick off' meeting in Q1, the most common message leaders are sending to their senio... More...

The Medici Effect: What Elephants & Epidemics Can Teach Us About Innovation (Harvard Business School Press, Paperback Edition), is a fascinating journey to the "Intersection, a place where ideas from different fields and cultures meet and collid... More...

There is a small almond shaped region in our brains, called the “Amygdala”. It is one of the most primitive regions deep in the base of our brains. As business owners we need to get intimately acquainted with this lump of cells in your cl... More...

If I’ve noticed anything about the thousands of companies I’ve been exposed to over the years, it’s that the successful ones have a successful attitude. Their workers provide the source of financial security, pride, and a sense of t... More...

The most contaminated nuclear plant in the United States; Rocky Flats was an environmental disaster and the site of rampant worker unrest. Now on its way to becoming a wildlife refuge, the project is running 60 years ahead of schedule and $30 billion... More...

The Western economies realized decades ago that small and medium enterprises are really the main drivers of the economy. While big businesses are necessary to preserve and maintain structure within the economy, surely they have considerable problems ... More...

With the complexity of today’s business solutions and their far-reaching affects, more often than not senior level executives are actively involved in the process of assessing the issues and their options. Yet many companies are findin... More...

I love my job as a sociologist and cultural anthropologist. The challenge for me is to dig beyond an organization´s conflicts and the dysfunction, into the rules, measures, structures, goals and all the variables that go into making a mini-soci... More...

This morning you arrived at work early to check on a special project. As you enter the building you hear excited voices coming down the hall. As you walk through the office door, Mary, your Sales Manager, notices the surprised expression ... More...

I met with employees last week who were complaining that their leadership doesn't have enough to do or suffers from organizational ADD. Doesn't matter. The effect is the same. Their bosses had just returned from an annual leadershi... More...

The Table Group, the consulting firm of business author Patrick Lencioni, identifies a major trend plaguing teams today - team members readily avoid holding their peers accountable for both their performance and behaviors that might hurt the team. ... More...

Recruiting for high impact roles, both senior and individual contributor levels, in markets where there is already distress about the shrinking talent supply is only going to become more difficult as our economy strengthens. While it s well known tha... More...

Too often we assume the future will emulate the past. We assume employees will behave much like their predecessors did, so that the 10 million worker shortfall predicted for2010 will be a problem of increasing productivity, without worrying too much ... More...

Many managers are getting sucked into an incredible vortex of busyness and daily fire fighting. It's becoming a bigger and bigger challenge to keep themselves and others focused and strategic in this 24/7, always-on, Blackberry culture. This is a lar... More...

For major corporations with workers spread across the United States, big cities are the nodes on a network of opportunity and, occasionally, danger. So, the price for a company´s access to business opportunity is the need to plan for disasters ... More...

While howls of protest over poor customer service continue to fill the air, there remain some businesses that manage to consistently deliver superior customer service year in and year out. These are the places where turbo-charged employees purs... More...

The big theme parks have always been great places for people watching. During a visit to Walt Disney World in the mid-90´s, I was sitting on a bench near the hub area in front of the castle and saw a family approaching. "Here it i... More...

This is the fourth in a series based on our manager's boot camp. Part 1 focused on the ten hardest things about managing people. Part 2 focused on the principles and tactics we teach managers. Part 3 focused on the most common obstacles preventing ma... More...

When Harrah´s Entertainment Inc. acquired Caesars Entertainment Inc. in June 2005, the Las Vegas-based gambling giant wanted to get a sense of how well the two companies´ cultures would fit together. At the time, Harrah´s was the wo... More...

Demographic changes and globalization have created an imperative need for diversity management skills. IT managers that fail to recognize and promote diversity in their teams are exposed to high turnover, decreased productivity, and low employee mora... More...

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The Power of Social Networking in a Recession

Diversity, Innovation, and Jazz: Beyond Black and White

Managing a Difficult Boss (Part I)

Social Responsibility as a Catalyst for Staff Development

Keys to Personal, Team, and Organization Transformation

Music Fosters Innovation and Strengthens Teams

Thought Leader Interview with Frans Johansson: “Innovation: The Medici Effect”

Your Customers, Their Amygdala and Sabre-Tooth Tigers.

Who's Your Chief of Attitude?

Thought Leader:Mark Lavine on “Making the Impossible Possible”

The SME Revolution Starts in Dubai and GCC

7 Common Sales Challenges that Prevent Executive Level Access

The Cultural Anthropology of Work

"United We Stand . . .Divided We Fall"

Not Another Program!

Online Team Assessment Study Reveals Accountability Crisis on Teams

Peer Regression Analysis

Managing the Millennials: How They Will Change the Workplace (Despite Itself)

Who Is in Control of Your Time?

HR Is a Key Player for Disaster Preparedness

The 5 Biggest Customer Service Blunders of All Time

Sharpening Customer Focus To The Max

Lessons from the Manager's Boot Camp, Part IV:The Most Common Obstacles Preventing Managers From Being Stronger and More Hands On

HR Can Head Off Merger-Killing Culture Clashes

Reduce Turnover through Diversity Management

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash