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	Onboarding Best Practices

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Five Interview Tips for Winning Your First $100K+ Job

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	New Survey Indicates Majority Plan to Postpone Retirement

	What do You Mean My Company’s A Stepping Stone?

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash

	Do’s and Don’ts of Offshoring

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Blogs / Tags / Communication

avid Dotlich is the President of the Mercer Delta Executive Learning Center, a global provider of senior executive programs, which has offices, faculty and Global 500 clients throughout the world. He also consults to executive committees, CEOs ... More...

Enron´s performance in 2000 was a success by any measure, as we continued to outdistance the competition and solidify our leadership in each of our major businesses. We have robust networks of strategic assets that we own or have contractual ac... More...

It is tough to be a middle manager. On the one hand, you are pulled by the centripetal force of senior management. This is the force that demands seamless and sometimes unquestioning execution of organizational strategy. It requires you to toe the ... More...

Dominic, visibly shaken, entered my office. He had called in a panic earlier. He was a big man with a slight Eastern European accent, a brilliant scientist who was now tasked with supervising other scientists on his team. He called ... More...

In no other industry are sociable skills more critical for success than insurance, according to a study by PsyMax Solutions, a Cleveland human capital assessment firm. " Sociability in the workplace means being able to relate to others in a highl... More...

Amy started as an HR Generalist 8 years ago in a small consulting firm. She reported directly to the Vice President of Human Resources. Amy is a very easygoing and friendly person with a great sense of humor. She quickly gained the respect and confid... More...

I don't watch much TV. But on a recent Saturday morning, I found myself channel-surfing for about 15 minutes. I was amazed at how many of the ads were about getting in shape. Here are some of the exact phrases I heard: "Six-second abs." "Easy s... More...

For major corporations with workers spread across the United States, big cities are the nodes on a network of opportunity and, occasionally, danger. So, the price for a company´s access to business opportunity is the need to plan for disasters ... More...

"What? Give them a choice? You must be crazy!" That was a corporate staff´s reaction to my recommendation for solving their problem. The corporate staff had met with me and asked what had gone wrong. They had installed a new software prog... More...

This is the fourth in a series based on our manager's boot camp. Part 1 focused on the ten hardest things about managing people. Part 2 focused on the principles and tactics we teach managers. Part 3 focused on the most common obstacles preventing ma... More...

It was sometime after dinner when my MBA wife calmly told our twelve-year old son: "Shut up, sit down and just do what you´re told." Not exactly his three core competencies. And not exactly her most motivational moment. Some Back... More...

Dear Joan: I work in the HIM Dept. (Health Information Management, formerly known as medical records) in a hospital. Most of our employees, medical transcriptionists, work for salary plus incentive pay, and some work at home and so... More...

Dear Joan: I have an employee who is a bright, young woman but who is creating problems in the team. I promoted her to a lead position a few months ago, because she is a go-getter who gets a lot accomplished. She does very well with our ... More...

Confucius didn´t say: "HUH!?" Nor did he say: "Yet another farfetched analogy to illustrate a dysfunctional business function to create results with impossible outcomes for jobs that require complete and utter specified tools for specific... More...

"The ability of organizations to reach their next level of greatness is determined by the atmosphere. The atmosphere is determined by the quality of the relationships. The quality of the relationships is determined by the quality of ... More...

Dear Joan: I am in a very frustrating position at work. I work for a company that I have been with for six years now. I have been the office manager of the satellite company for five years. It is a small office and I manage four women in the o... More...

One of my most memorable job interviews occurred many years ago with a CEO by the name of J. Burgess Winter. I had completed most of my scheduled interviews and had taken some time to explore the community when the Corporate VP of Human Resources ask... More...

Excerpted from Maine Employment Law Letter, written by attorneys at the law firm Murray, Plumb & Murray Unless you live in an alternate universe - and maybe even if you do - you know someone who's crazy about the Harry Potter series. Maybe it'... More...

Managers frequently say that directing people can be a challenging task. There can be hard situations in conversations when managers try to direct people. What should you do when an employee reacts defensively and does not acknowledge the point you a... More...

One morning at the airport, I overheard an employee talking about her new boss. "He s a nice guy," she said. "He makes me feel good about working here." Like many employees, this young woman is more influenced by her boss s "soft" skills than his ... More...

People have told me that I´m good at networking. When I hear this, I think, "It´s so easy! It´s what I do naturally." In writing this article, I´m dissecting what it is I do naturally and putting words to what comes inst... More...

In corporate life we are in serious danger of believing that those who talk the loudest win the day. My 20 years in business have taught me that leaders who can actually keep their mouths shut and ears open have a better chance of being heard, ... More...

Oh my word...and then we wonder why things are going the way they are. It´s all because of the existence, or rather, the way we serve each other CUPs of "whatever" in the corporate environment, and not really excluding personal lives from... More...

November 10, 2004-For generations, young people entering the workforce worked for their parents. In most cases, these situations involved some sort of family business. In other arrangements, entry-level workers would start at jobs at the same plac... More...

THE IMPENDING CRISIS: A Look Ahead: The Competency Deficit Our workforce is not prepared to perform the tasks that need to be done Feb. 4, 2003 - In his book, IMPENDING CRISIS: TOO MANY JOBS, TOO FEW PEOPLE, lead-author Joyce Gioia points out that... More...

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News

Thought Leaders: Dr. David L. Dotlich on "How the World´s Best Companies Develop Complete Leaders"

Idiocy and the Four Traps

Middle Management´s Role in Managing Change

Be Specific

Insurance Industry Most Sociable, Research Finds

The Dilemma for Human Resource Professionals

Turning Those Flabby Abs Into That Sexy Six-Pack

HR Is a Key Player for Disaster Preparedness

Management in Real Life: Involvement

Lessons from the Manager's Boot Camp, Part IV:The Most Common Obstacles Preventing Managers From Being Stronger and More Hands On

Business "Best Practices" Applied to the Home: A Case Study

Joan Lloyd's HR Words of Advice: Sharing Leadership Responsibilities

Joan Lloyd's HR Words of Advice: Leadership Competencies

ToolBOXes, ToolKITs, Lucky Packets and Christmas Crackers

New Book Reveals The Seven "Leadership Genes"

Joan Lloyd's HR Words of Advice: Who's Got the Power?

Management In Real Life: Leadership

The HR School of Witchcraft and Wizardry

Constructive and Activating Management Techniques

What Good Managers Must Do

Networking Naturally

Become a Better Communicator by Keeping your Mouth Shut

CUP-Communication, Unrealistic expectations and Power play

Herman Trend Alert: Parents Working for Kids

THE IMPENDING CRISIS: A Look Ahead: The Competency Deficit