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    Blogs / Tags / Communication
    Richard Arthur Cavalier Leaders are leaders only when they're being followed. Otherwise they might be considered eccentrics. People will follow practically anything--either when they're convinced, when there's a moving target (such as a drum major who leads a parade), or wh... More...
     

    Wendy Johnson To be effective and lasting, corporate social responsibility must complement an organization's entire business strategy - particularly staff development. With a focus on experiential learning, philanthropy-based training and development programs can ... More...
     

    Dianna Booher Avoid hype as a form of persuasion. But remember that the absence of hype doesn't mean the absence of opinion. Hired to help an investment company develop and shape their message, I listened to four executive vice presidents as they presented their... More...
     

    Beverly Beuermann-King For many Canadians, success is dependent on their ability to effectively and efficiently present their ideas to others, yet the stress of speaking in public has left many people visibly shaken, nauseated and tongue-tied. Glossophobia or speech an... More...
     

    Ronald Crossland I stand in front of high potential leaders every month, at least, conducting a seminar, giving a speech, or discussing leadership development. One of the standard scenarios I ask these busy, engaged, and effective managers to consider is, "have you e... More...
     

    Ronald Crossland Communication is at the heart of every interaction between a leader and a constituency. Business, political, social, and religious leaders all understand the power of communication - many are moderate in this skill set, but some excel. And leadership... More...
     

    Kevin Herring "Drive fear out of the workplace was one of W. Edwards Deming's fourteen mantras for total quality management. Of course, he was referring to core employees who grew up in highly controlling, initiative-stifling work environments, causing them to be... More...
     

    Kenny Moore Before working for a Fortune 500 company, I spent 15 years in a monastic community as a Catholic priest. One of my first assignments as a priest was to hear Confessions at a local boys' high school. Being newly ordained, I was a bit nervous. The fi... More...
     

    Bruce Tulgan So what do you do if you really want to be a hands-on manager but you just have too many employees to manage? I'll have managers say to me, "I have 72 people; how do you manage 72 people?" The first question I ask is, Do you have a chain of comman... More...
     

    Bruce Katcher It was the night before the New Hampshire democratic presidential primary. The icy control queen Hilary Clinton faced a stern test. She had lost the Iowa caucuses just the week before to the smooth talking upstart Barak Obama. Hilary needed to win bi... More...
     

    Dr. Marshall Goldsmith A few years ago the CEO of a manufacturing company hired me to coach his COO, a talented man, also stubborn and opinionated. The first time I met with him to go through his direct reports' feedback, his reaction was, "But Marshall, I don't do that.... More...
     

    Keith Rosen "Only 20% of employees working in large organizations feel their strengths are in play every day. In other words, most organizations operate at 20% of their potential and capacity."Source: The Gallup OrganizationHave you ever done something that you ... More...
     

    Jim Clemmer How many times have you sat through a meeting and bit your tongue when a serious workplace issue was raised - only to engage in a much franker discussion about it with colleagues outside the room?It isn't always the issue at hand that can make people... More...
     

    Jim Clemmer "For what we've discovered, and rediscovered, is that leadership isn't the private reserve of a few charismatic men and women. It's a process ordinary people use when they're bringing forth the best from themselves and others. Liberate the leader in ... More...
     

    Dianna Booher Whether leading a meeting, proposing a new ad campaign, or participating in a discussion, we all face the challenge of persuasion. People believe people they like, people who are trustworthy, and people who demonstrate expertise. Consider the follo... More...
     

    Patricia Wheeler In today's fast-moving global organizations, change is the order of the day. Executive transitions happen more frequently than ever, as companies are eager to shore up their "bench of talent and ask their leaders to take on roles in many parts of t... More...
     

    Keith Rosen Motivating employees is often exhausting and time consuming work. Managers provide incentives, set goals, acknowledge top producers, even use consequences or threats. They use these tactics in an attempt to stimulate some level of interest in their s... More...
     

    Aaron Dave There is a significant relationship between time management and stress management. If you are a better time manager, you experience less stress and if you manage your stress, you are a better time manager. Time and stress are siblings. If they get al... More...
     

    Harriet Anzek Leadership in today's marketplaces is perhaps more challenging than it has ever been.   Executives are managing a complex mix of accountabilities from operations to finance to personnel, as well as a myriad of critical relationships that ca... More...
     

    Bruce Tulgan A lot of managers tell me that the hardest thing about managing is that they don't know how to talk to their employees in a way that works; in a way that is authoritative but doesn't make them feel like a jerk. And so what a lot of managers do is the... More...
     

    Bruce Tulgan Sometimes managers will say to me, "Gee, I have some employees who know a lot more about their work than I do. How can I hold somebody accountable if I have no expertise in their tasks and responsibilities?" And, it's not as odd a situation as it sou... More...
     

    Jim Clemmer "In a time of drastic change it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists."  Eric Hoffer, American philosopher, Reflections on the Human ConditionHank had all the an... More...
     

    Patrick DiDomenico In today's workplace, many supervisors have to manage people from four different generations, all of which respond to different kinds of carrots, sticks and management styles. The breakdown:" Traditional workers: born before 1946" Baby Boomers: 1946-... More...
     

    Ronald Hiller Here's a word of advice for managers who have ever had an unpleasant meeting with a key employee and cannot fathom why Give-and-Take turned into Tug-of-War. Get out your employee manual and look under troubleshooting for Failure to Communicate. Oh, ... More...
     

    Patricia Wheeler They said her career as a leader of people was over, as soon as they could remove her from the position. A talented, ambitious Vice President, hers should have been an absolute success story. What went wrong?Her 360 told the tale. The strengths col... More...
     


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