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	Do’s and Don’ts of Offshoring

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Blogs / Tags / Communication

One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams. However communication ski... More...

"There are two kinds of people in the world: those who make excuses and those who get results. An excuse person will find any excuse for why a job was not done, and a results person will find any reason why it can be done. Be a creator, not a re... More...

Most leaders will readily agree that earning and keeping the trust of others is critical to their effectiveness as a leader. It is quite possibly the single most important prerequisite for leaders at all organization levels. Unfortunately, it can als... More...

"Keith, I got it!" replied Jerry, the director of recruiting for a national remodeling company. "I figured out my weakness in my leadership style and communication. My downfall is, I'm one of the guys." "And that's a bad t... More...

"Leadership is about coping with change. Part of the reason it has become so important in recent years is that the world has become more competitive and more volatile...doing what was done yesterday, or doing it 5% better, is no longer a formula... More...

One of the things managers tell me about their young employees nowadays is that they seem to have such high expectations: "They walk in the door with such high expectations!" That is... if you have hired the right person. Of course, some... More...

Rumors, like conspiracy theories, are insidious, in part because they can prove difficult to disprove. When gone unchallenged, they can wreak havoc with a company’s image. So often though rumors are rooted in fact. And so companies must tread c... More...

When it comes to exemplifying poor leadership tactics, here's one situation that took place at a recent company retreat. The purpose of this retreat was for the partners to discuss the corporate vision, new ideas, and growth strategies as well as yea... More...

A central theme in my decades of trying to understand, apply, and teach leadership skills is that leadership is an action, not a position. Leadership is what we do, not who we are. Who we become is determined by what we repeatedly think and do. All t... More...

"I have yet to find the man, however exalted his station, who did not do better work and put forth greater effort under a spirit of approval, than under a spirit of criticism." — Charles Schwab, legendary steel industry pioneer It ... More...

Sometimes managers are afraid to be strong because they're afraid that their employees will think they're acting like jerks. Here's the funny thing. Almost always when your employees think you're a jerk it's because you're too weak, not because you'r... More...

Businesses run their ads for weeks, months, and sometimes years. Lawyers tell their story as they make opening remarks, as they question their own witnesses, again as they cross-examine the opposing witnesses, and as they summarize to the jury. Telev... More...

Remember the heart-pounding, soul-stirring message of the movie Gladiator? Remember how Maximus, the Russell Crowe character, rallied his men around him and led them to victory, even in the face of almost certain defeat? Remember his “envision... More...

We all live by stories. I learned this from more than 30 years of coaching the performance of world-class athletes and top leaders from military special-forces, medicine, law enforcement, and commerce. I’ve seen many individuals’ stories ... More...

As we enter the holiday season, it makes good sense to talk about survival tools. How do we survive the coming onslaught of family and friends and the accompanying mistakes, failings, and misunderstandings that will inevitably follow in the next thre... More...

Most people want and appreciate a boss or work colleague who is direct and to the point. But it’s about the way that’s conveyed. We’ve all found ourselves resisting someone else not because of what they are saying, but how they are ... More...

The TV anchor person announced, "Stocks have been rising and plunging dramatic this week." Pardon my disputing his word, but they didn't. They might have been rising and plunging dramatically--I've already lost too much to check it out. ... More...

In recent weeks our headlines and the world's attention have been directed towards two things, the US Presidential Election and the drastic downturn in the economy. These issues are both separate and related. Corporations of all shapes and sizes a... More...

For 15 years I lived in a monastic community as a Catholic priest. I now devote most of my time to Corporate America working on executive development, change management and organizational healing. Actually, the jobs have proven to be quite similar ... More...

To the chagrin of his current employer, Seth, a bright, ambitious 23-year-old recently resigned from the human resources department of a large international company. He had joined the company after graduating college where he had been a dean's list s... More...

Nobody ever thinks that bad things will happen to good presenters. Big mistake. Some goofs turn out to be funny-at least to the audience. Before a gathering of gregarious sales reps, I was trying to make the point that business communications ... More...

Want to get outstanding results from your next presentation? The best presenters are able to pull, not push ideas. Use the P-U-L-L strategies below every time you want to connect with and influence any sized audience. Here's how - a two-minute read.... More...

"Hang in there! is more than an expression of encouragement to someone experiencing hardship or difficulty; it is sound advice for anyone intent on doing good in the world. Whether by leading or prodding others, or improving oneself, or contributing ... More...

A lot of time managers find themselves in a supervisory role where they are managing people who were their peers recently before they got promoted or maybe they are managing friends. And I think a lot of managers aren't sure how to deal with that sit... More...

A leader I used to work with amazed me once when he showed me his personal leadership journal. His journaling wasn't what amazed me--many leaders try this simple, yet powerful development activity--but that the journal itself was so thick and well-wo... More...

Tags

News

How To Cascade Messages via Managers To Employees

Leaders Take Responsibility for Their Choices

Can You Still be Trusted?

Become a Vulnerable Leader

More Change Demands More Leadership

Does GenY Really Have Higher Expectations Than Those of Previous Generations?

Root Out Rumors

Share Ideas, Not Expectations

Lead, Follow, or Wallow

Cheer Leaders Inspire Others

Myth of the Jerk Boss

Be Repetitious

Today’s Businesses Need “Gladiator” Leaders

Leadership Story: You Need to Get It Straight

The Key to Surviving the Holidays - Self-Compassion

Tone of Voice: It’s All in How We’re Saying It

Add the -ly to Your Adverbs

Crisis or Opportunity? – Lead Like Barack Obama

Leadership in Turbulent Times

If You Don't Coddle Employees You Want to Keep, They'll Fly The Coop

Take Surprises in Stride

How to PULL Your Audience In

Persistence Goes the Distance

Managing Peers and Friends

Care to Put That in Writing?