The company showed off enhancements that make Joule “omnipresent” across its platform.
SAP is moving toward offering a single, cross-platform interface as it continues to expand the availability of its generative AI copilot Joule. At this week’s SAP Sapphire conference, the company showed off enhancements that make Joule “omnipresent” across its platform, including a connection to SAP WalkMe that studies user behavior and anticipates their needs before they arise.
The company also expanded its set of AI agents to leverage real-time data across systems and lines of business, and introduced SAP AI Foundation, an AI developer’s “operating system” that provides developers with access to tools necessary to build, extend and run custom AI solutions. Editor’s Note: We’re traveling through June 16, so updates may be infrequent while we cross the Atlantic aboard Queen Mary 2. Despite its ambitious, platform-wide enhancements, SAP doesn’t intend to automate everything. During a follow-up session, executives emphasized their intent to keep users in charge of decision-making.
In the grand scheme of things, Joule’s development is worth following because of its increasing use as a de facto UI for the SAP platform.
It’s a piece of what the company calls its “flywheel effect,” the term used by physicists to describe how bringing individual elements together the create new energy. “The first element of the SAP flywheel is our applications,” said CEO Christian Klein. The second element is data, which feeds into the third element, AI.
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The implication for the UI is obvious: Users need simplicity and flexibility in order to leverage the flywheel’s advantages. And, indeed, Klein said Joule is essentially SAP’s “new UX.” On the back end, the company sees Joule taking over more processes that don’t require a user’s hands-on.
SAP also acknowledges its customers use technology produced by others. Joule, it says, will soon embed the technology of Perplexity, an AI solution that focuses is on answering business questions rather than shoulder general, wider-ranging tasks as does, say, ChatGPT. “No matter in which app the end user is working, SAP or non-SAP, Joule will be everywhere,” Klein said.
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Workday announced new Illuminate Agents designed to speed hiring processes, improve frontline worker experiences and help employees find information quickly. The new agents include tools to aid in contingent sourcing, frontline absence reporting and employee self-service. Customers will be able to deploy and manage the agents through the Workday Agent System of Record.
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Payscale introduced new data sets and integrated AI solutions to help employers make decisions about pay. Payscale Verse merges the company’s Peer data with advanced AI modeling so organizations can price jobs across any level, industry, size or location. Meanwhile, Payscale Pulse added industry surveys for business services, colleges and universities, construction, healthcare and retail. The Pulse dataset is updated quarterly.
Hireology enhanced its Insights feature to help customers improve recruiting and hiring efficiency and boost overall performance. Its features include hiring velocity, which allows users to benchmark themselves against industry averages, and real-time visibility into hiring performance across all locations.
Beamery announced a new integration with Linked CRM Connect, which links the services to help users simplify the hiring workflow and develop candidate relationships with up-to-date talent data. The integration , which allows companies to manage candidate data seamlessly across LinkedIn Recruiter and Beamery, requires no additional platform fees for customers who are LinkedIn Recruiter seat holders.
