In today’s evolving work environment, companies that prioritize employee engagement see up to 21% higher profitability, according to a research study done by Gallup. In my experience leading a distributed team, few strategies are as powerful for fostering a high-performing culture as thoughtfully designed annual events and flexible remote work policies. 

Over the years, I have witnessed the transformative impact these two elements can have on overall employee satisfaction, collaboration, and success within our organization. This time, I’m sharing my insights on how these approaches are able to strengthen relationships and spark true human experience excellence at work.

Strengthening Team Bonds Through Annual Events
When I first introduced annual events at my company, I realized just how much of a difference a well-planned gathering could make in uniting a geographically diverse workforce, regardless of whether in-person or virtual. At the most basic level, these events serve as communal touch points that bring individuals together and remind everyone we’re not just solitary cogs in a machine but part of something larger. 

One year ago, we successfully brought together our South Africa team, with over 90 employees attending our in-person, end-of-year event. Colleagues who had known each other only through video calls were finally able to share meals, brainstorm in person, and bond over shared hobbies. Not only did the experience foster stronger relationships, but it also sparked new perspectives on how to approach projects. The outcome was a happier and more connected workforce that transferred over to how our employees approached their day-to-day jobs. 

When in-person events aren’t feasible, well-designed virtual gatherings can replicate much of that energy. Regardless of the format, making people feel seen and valued remains paramount. To achieve this in virtual events, we incorporate interactive elements such as structured discussions, engagement-driven activities, and opportunities for real-time participation. These efforts help replicate the sense of connection and inclusivity found in in-person gatherings. It doesn’t matter if you’re holding a virtual coffee chat or a large-scale conference; these moments of connection ripple through the company culture and remind everyone that they are part of a welcoming community.

Flexibility as a Key to Employee Well-Being and Productivity
One thing I’ve learned is that flexibility goes a long way toward ensuring both employee well-being and an effective workflow. Gone are the days when a strict 9-to-5 schedule was the unquestioned norm. Now, with evolving family commitments and personal obligations—especially among remote workers—granting employees autonomy in setting their hours and work environments has become a game-changer.

Personally, I find this shift to have dramatically increased job satisfaction in my team. Team members who are night owls can dive into tasks when they’re most alert, while early birds can start their day before sunrise if they choose. We’ve benefited from this flexibility by aligning my most creative tasks with my high-energy periods and reserving routine or administrative tasks for when I’m less focused. This freedom not only keeps morale high but also unlocks fresh levels of productivity, as employees feel empowered rather than constrained by rigid rules.

I’ve also noticed that, with flexible policies, new hires are often drawn to companies that explicitly promote autonomy. This is especially relevant considering current debates about remote work versus office mandates. Offering a flexible approach helps retain top talent—those who value balancing professional goals with personal well-being. Plus, it’s a clear demonstration that the organization trusts its people to meet objectives on their own terms.

Success Through a Focus on Human Experience at Work
Fundamentally, I believe the way employees experience their day-to-day work determines the success of the entire company. When people feel valued, connected, and supported, they’re more inclined to produce exceptional results. Annual events, which might range from company-wide conferences to end-of-year parties, highlight achievements, celebrate milestones, and encourage team spirit. Meanwhile, a flexible work structure empowers employees to tailor their schedules and help produce better outcomes.

When I think about “human experience excellence at work,” I see it as the core mechanism that fuels innovation and loyalty. Encouraging employees to share their insights during collaborative events, organizing breakout sessions that nurture creativity, and establishing policies that respect personal time have all contributed to the energy and dedication I see among my colleagues. In turn, these behaviors radiate outward, which has influenced client relationships and the broader community we serve.

I’ve consistently found that employees flourish in environments where they can do their best work without compromising their well-being. Far from being a “nice-to-have,” focusing on human experience is a strategic necessity. This cohesive culture paves the way for excellence, not by demanding more hours or micromanaging tasks but by fostering a supportive environment where individuals feel truly empowered to contribute.

Building Community and Productivity Through Events and Flexibility
Combining thoughtfully organized annual events with flexible remote work policies has been a cornerstone of cultivating a thriving, high-performing work culture in my own journey. These elements work hand in hand. Events build community and shared purpose, while flexible policies nurture personal well-being and productivity. While both elements contribute significantly to workplace engagement, events create immediate connections and camaraderie, whereas flexible policies sustain long-term satisfaction and efficiency. The synergy between the two ensures employees feel both included and empowered, leading to a more motivated and high-performing team. 

When you focus on the human experience, we unlock employee engagement and elevate the entire organization. When people feel connected, valued, and free to work in ways that suit their strengths, they bring their best selves to every project, and this helps us exceed every goal on the table.