HR Tech that Sparks Employee Delight: a Conversation with Hernan Chiosso
Employee satisfaction is a thing - but employee delight? In this week's AIX Factor pod we're joined byHernan Chiosso, CSPO, SPHR, to discuss the difference, and how to know a delighted employee when you see one.
Hernan is Technology Director at the National Human Resources Association and Founder of ProductizeHR. He curates insights on HR Tech, AI, and agility, offering consultancy and resources to address challenges in people, processes, and products. He also mentors HRTech startups and writes on human behavior and talent development. Key Takeaways from this episode:
💡Reimagining HR as a Product: transforming HR by designing processes and programs that delight employees and managers, aligning HR with business goals, delivering faster, and adopting agile practices. 💡Delighting Employees: what it means to delight employees, recognize its impact on engagement and performance. 💡Improving HR Tech: we explore AI’s role in enhancing user experiences while addressing potential risks. 💡HR in AI Strategy: how HR can lead AI discussions, developing technical acumen to shape the future of work. 💡AI and “Bullshit Jobs”: AI’s potential to create or eliminate redundant roles. 💡Lessons from Kodak and Xerox: how market/tech leadership can stifle innovation.
Thanks to our conversation with Hernan, we now have a new goal in these podcasts: to delight our listeners. A high, possibly unreachable bar for a podcast on AI and HR, but as they say, it's all about the journey.
