The Wire: Implementation plans should consider the types of people who’ll use the technology.

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Successfully implementing AI solutions depends on more than planning and investment. The people who’ll use the product – specifically, their characteristics and motivations – count, too.

According to Slack’s Workforce Lab, there are five distinct personas that employers should understand as they implement AI and introduce it to workers. That’s especially true for those that intend to create a workplace where people and AI essentially “work together” as a team.