They prefer to receive information from AI solutions, even more than they want to hear from employees.



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TechRadar reports that employers are penalizing workers who discount AI’s suggestions, despite the worker’s experience and skills. A study by the Frankfurt School of Finance and Management and ESMT Berlin found that, in general, managers want to see AI’s advice followed, even if the advice isn’t particularly good.

In fact, decision-makers who relied on their own knowledge over AI’s were awarded lower bonuses, even if their efforts led to better decisions and outcomes.

“It is important to remember that human expertise remains essential to navigate complexities, make nuanced judgments, and adapt to unexpected situations that AI might miss,” said Frankfurt School Professor Mirko Kremer.
Among other things, the report recommends establishing better communications channels to allow workers to share their concerns about AI.
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