Charles Epstein

HR professionals don’t know what to make of AI.  Almost half of those surveyed by HR.com have “super high” expectations - “AI will give me super powers” - and almost equally as many have major concerns, from legal risk to bias. Mark Vickers, HR.com’s Chief Research Analyst & Data Wrangler, joins us to talk about “AI’s Bumpy Ascent in HR,” his recent presentation on AI awareness and adoption among HR professionals, based on data gathered from 18 months of surveys. We discuss their findings regarding AI and Talent Acquisition, Learning, Performance Management, and Engagement & Experience.  We also discuss the implications of a study showing that recruiters using low-quality AI became more engaged with the AI, allowing it to augment - vs. substitute for - their efforts, producing a better outcome. As a bonus, if you listen carefully near the fifteen-minute mark, Mark almost stumbles into a classic line from Taxi Driver: "One of these days I’m gonna get organizized.” https://podcasts.apple.com/us/podcast/give-me-my-super-powers-ais-bumpy-ascent-in-hr/id1732063597?i=1000666001440