For many, it is natural to see advancements in artificial intelligence and worry over their impact on people in the world of work. Even so, years from now we may well look back on “the past of the future of work” and understand that many, possibly most, of these fears were unfounded—or misplaced, at least. This episode of the #HRTechChat video podcast is about that.
Joining us was guest Adam Famularo, CEO of WorkFusion, whose “AI Digital Workers” are just plain better—more accurate, more efficient—than any human could be in monitoring for financial crime. Before you lament this loss of jobs that real people could do, understand: it’s sleepless work; in fact, it needs to be. Then, ask yourself: is there really any love lost? We can probably and safely say that this is an example of AI sparing humans the drudgery of extreme tedium so we can focus on higher-level work that needs “humanness” to be carried out effectively.
As do most leaders who understand the importance of their people, Adam is a big believer in investing in his and the idea that others should invest in theirs, too—upskilling actual humans to do the work that AI won’t be able to do for a very long time, if ever. Listen to the ideas that Adam espouses on the podcast. From his perch as the CEO of a company at the bleeding edge of deploying AI in the world of work, he is laser-focused on the same things that we in human capital management advocate day in and day out. It was fascinating to be a part of this conversation.