The traditional method is a two to three days training. Indeed, it is possible to cover different types of strategies how to negotiate as well as try them on role-played games. Some good trainings even use videotaping, so that that trainees could examine themselves and look at themselves from a different point of view. That is great and quite crucial.
But then happens this. The trainees come out of training and into the real world where they have to face real clients. There is some fraction of knowledge and skills they acquired on the training and they implement in their work. Some techniques work out for them so they use them. But the rest is either forgotten or not acquired properly or they tried to use them but failed so they decide not to use them anymore.
Eventually, employee will continue doing negotiations, might even close the sales program each month but his vision of how to manage negotiations is narrowed. This employee gets predictable and his overall efficiency drops down. He would be spending all the budget allotted to him and closing deals on the least profitable way possible for the company.
So what can be done different? The best way is change the concept of the training. Continuous learning is fresh and revolutionary method to train negotiation skills. The continuous process of bettering the skills of negotiations. That’s when at least once a month the employee would be participating in the role-play game with the specifically thought-out business case, with the colleague like himself and the process being videotaped will be then judged by the experts in or out of the company.
Thus, the employee would get constant feedback on his skills of negotiations. Inefficient moments of employee’s negotiations are pointed out as well as techniques forgotten are reminded. By using this training method, employee’s skillset gets broader getting more efficient in negotiations.
Would you really think that short term training of 2-3 days is enough for your future employees? Let’s check now how they perform on negotiations. Give them the task to perform a role-played game on our virtual negotiations simulator and watch them throughout the whole process. You will get surprised.
Reflection - Virtual Training Tools for Negotiation Skills