New technology and digital transformation have changed the typical workday. Employees are overwhelmed. 

Twenty-seven percent of workers spend a fifth of their time on irrelevant communications. Most work over 50 hours a week, and it isn't getting better. As skill needs change, people need to learn, but they don't have time to get away from work long enough to do it. 

Meanwhile, the number of systems is growing. HR organizations now average eleven separate systems, and their companies average seven just for messaging. 

It's Time to Surrender 
For the 23 years I have been in the business, HR has been on a quest for a unified HCM platform that houses all their people's data. They wanted their people to log into one system for all their needs. Experience has taught us that Don Quixote got better results, and the forces against single platforms have multiplied. Today, you can buy the most unified system in the world, but by the time you finish the deployment, some new startup or a skunk works hidden in an organizational cave will come up with a new must-have application. 
It's Not All About SoftwareOnly within the last few years have most business leaders come to realize that the employee experience has a significant impact on the business. It has become the number one "buzz" in HR circles. They are feeling pressure to win the competition for talent. 
However, the software is only one factor. As ServiceNow said in a recent report, employee experience is the sum of all the pieces of work. 

What Employees Want In 2015, a Walker study predicted that the customer experience would "overtake price and product as the key brand differentiator." Marketers invested in customer experience and found that it can double revenues. 
Employees want the same experience at work that they get as consumers, which means they expect employers to  

• Stand behind their principles,
• Contribute to their communities,
• Listen and respond to employees' concerns,
• Understand employees needs and goals,
• Remove barriers to learning, and
• Eliminate frustrations with the tools they use.

Just as the customer experience drives revenues for those who do it well, we believe the employee experience has the potential to boost productivity, lower employee churn, and make your organization more profitable and sustainable.Continue reading..