Are you getting what you need from SumTotal advanced reporting?
If you say no, you are not alone. Nearly everyone we talk with about
SumTotal Advanced Reporting tells us they are not getting what they need from it. It is difficult for them to find a solution that won’t break the budget.
Three primary factors driving the disconnect are the approach, a lack of skills, and a lack of prioritization during implementation.
First, most organizations are seeking answers when they should start with the right questions.
Ask the Right Questions
Ninety percent of respondents in towards maturities Learning Health Check do not realize the value of their technology investments, yet they are planning to spend more — without knowing why.
When you dig deeper into the results, you find that the top 10% of organizations in Towards Maturity’s benchmark studies have a different approach. they operate a “learner consumer-centric model aligned with critical business capability priorities.”
Will Thalheimer explains that instead of reporting the same old registration, attendance, and completion rates that tell us nothing about the quality of learning, we need to evaluate learning in a way that enables us to do something different. He offers a set of questions to help change your thinking:
- Are we teaching the right things (aligned with critical business needs)?
- Are we using the right method?
- Is what we are doing effective?
- Can learners perform?
- Are they accomplishing what they need to do?
You Have the Tools, but Can You Use Them?
SumTotal and SumTotal Advanced Reporting can answer Thalheimer’s questions if you have the skills to capture and analyze the data. Many L&D organizations don’t have the data analysis, statistics, and research method skills to create the data points, custom queries, and visualizations needed to make it happen.
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