wayForward, a mental and behavioral health technology company, today announced a partnership with Southwest EAP (SWEAP), Arkansas’ leading local provider of employee assistance programs,enabling them to more efficiently and effectively support their diverse user population. wayFoward’s technology allows clients to select the type of support they need or prefer, whether it’s relevant information for guidance and tools for self-help, access to online coaching or supportive counseling. The platform promotes a more personalized user experience, and enables SWEAP to more efficiently allocate their expertise and resources.
“SWEAP was looking for a way to match services to the needs of each client or user, which we do by lowering barriers to access and letting users determine the nature of the engagement, as some prefer a self-guided route, while others want and need one-on-one counseling,” said Dr. Navya Singh, Founder and Chief Clinical and Operations Officer for wayForward. “We look forward to helping make SWEAP even more responsive to the needs of their clients by giving them an efficient, always ‘on’ delivery channel for the wellbeing resources, crisis response services and counseling they need.”
The wayForward platform gives employees easy access to scientifically validated assessments, educational and training videos, and tools based on Cognitive Behavioral Therapy (CBT) that enable them to address their particular challenges and achieve their wellness goals, including: decreased anxiety, stress and depression, better sleep and work/life balance. From any connected device, users can reach out for one-on-one counseling when needed; the platform’s robust analytics enable customers to track employee progress and outcomes.
“wayForward adds another dimension to our EAP, enabling us to meet people where they live to make it easier to access the support they want and need to improve their well-being,” said Maggie Young, SWEAP President. “The flexibility of the wayForward platform allows us to provide the most appropriate and user-responsive support. Our partnership is the next step in continuing our long history of innovation in meeting an ever changing workforce with evidence-based interventions and support.”
Independent, as well as internal studies, have shown that the wayForward platform improves employee engagement rates. According to wayForward data, a third of all employees complete detailed screening on multiple domains. Additionally, the regular digital outreach campaigns are read by over 25 percent of the covered employees.
