Digital Transformation - WHAT WE MISS
Digital transformation is the latest holy grail of organizational change. Change is not new but unlike past changes, there is a key difference; In the past, projects would automate familiar workflows with some level of process enhancement. Employees affected by those changes had to learn a new system with a minor adjustment to the way they worked.
Digital transformation adds another level of challenge for employees. Their comfort zone .... http://fivel.ca/digital-transformation-what-we-miss/