When it comes to building employees as experts, 81% of leaders don't do it correctly.*
For decades we have tried all sorts of techniques to help employees become experts. We trained. We used case studies. We partnered mentees and mentors. While it all helps, it is not nearly fast or effective enough to ensure workforces remain competitive going forward. In fact, only 11% of organizations report having made significant progress toward building a thinking workforce capable of meeting 2020 business goals*. Further, most leaders would decribe their workforce as: (1) overwhelmed with information and data, (2) forgetful of key facts and benchmarks just when needed most, (3) operating in silos not sharing knowledge and insights, (4) functioning at a pedestrian level, focused on merely gathering, sorting, and filtering information and (5) taking whatever knowledge they have accumulated with them when they leave the team or company.* Is this how you, too, would describe your workforce?
These issues have to be resolved. Companies need a workforce of critical thinking experts going forward, which is not what they have. The good news is this: Add one step to your core process -- the step that has been overlooked for decades.
Leading Fortune 500 companies in professional services and healthcare have already started to fix this process in their organization. Click here to schedule a 30-minute discussion on how others are addressing this and why.
*2018 HR.com survey/study: Workforce 2020: Building Today's Talent to Meet Tomorrow's Needs