After our recent report on how California startup Whisper fixed its candidate experience, we realized that we might need to take a step back and define what candidate experience is.

After all, candidate experience is a phrase that comes up a lot for small business owners, hirers, and HR professionals – and with good reason. It’s an intrinsic part of the process.

Candidate experience isn’t a recruitment tactic or a hiring tool – although it can certainly help (or hinder!) in both these areas. Candidate experience is something that will happen every single time you make a hire, whether you pay attention to it or not. And, not paying attention to it can do some serious damage to your growth as a company.

For everything you need to know about candidate experience, read the full article here: Everything you need to know about candidate experience.

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