Blogs / 2017 / July

Most, if not all, of us have to interact with someone’s customer service personnel every year and most (if not all) of us have a customer service horror story to relate about the inefficiencies and frustrations that resulted. Last week I had to ... More...

The Fair Debt Collection Practices Act, or FDCPA, might make you think that it only applies to debt collection agencies. Indeed, much of the law may not apply if someone owes you money and you are doing the collection yourself. However, it’s not quit... More...

The saying “there’s no such thing as bad publicity” does not extend to the world of hiring. In fact, a bad employer reputation can annihilate your chances of finding that superstar candidate that will help your growing business thrive. And, unfor... More...

(The trends may change but the basics remain the same.) Are you confused and overwhelmed by the number of coming business trends that you’re supposed to be aware of these days? If so, you’re not alone. A Google search for the “biggest trends in... More...

Executives from Iron Mountain, Morgan Lewis, Allegis Global Solutions and more to convene and share best practices. SIG , the premier membership organization for sourcing, procurement and outsourcing executives, today announced the Executive Immersi... More...

The STC will serve as a government agency nexus for companies seeking to do business in Thailand. Thailand Board of Investment’s New York office announces the July 3rd launch of the Strategic Talent Center (STC), an office in Bangkok dedicated to hel... More...

COLLEGE PARK, Md. – July 27, 2017 - Even as our social media identities become more tightly interwoven in many aspects of our lives, should our postings and profiles be off-limits when it comes to our job searches? Human resources industry exper... More...

Cypress Benefit Administrators shares the success story of an employer-client who integrated two next-generation benefit solutions as part of its health plan. The third party administrator shows how organ transplant and cancer care programs have led ... More...

BookPal is honored as the 28th best place to work in Orange County this year by the Orange County Business Journal and Best Companies Group. IRVINE, CALIFORNIA (PRWEB) JULY 27, 2017 BookPal is honored as the 28th best place to work in Orange County ... More...

Software-as-a-Service company doubles size of headquarters in North Morrison neighborhood CHARLESTON, SC (PRWEB) JULY 28, 2017 Charleston-based Ceterus announced recently that they are doubling their office space, expanding into the second floor of ... More...

Robert Mitchell has joined AAA Communications to ensure we are a state of the art Tele-Messaging facility. BRANDON, FLORIDA (PRWEB) JULY 28, 2017 AAA Communications Inc. is excited to announce the addition of Robert Mitchell to the position of IT Ad... More...

The increasing cost of medical care for treating injured workers has been a focus of public policymakers and system stakeholders in many states. To help them conduct meaningful comparisons of prices paid across states, and to monitor the price trends... More...

New data from innovative workspace tools company Klaxoon reveals how different Americans feel about—and behave in—meetings and why so many meetings fail Today, Klaxoon, an innovative company dedicated to collaborative meeting tools, released the res... More...

Tasked with building a truly innovative team most professionals will measure their success in terms of creative output. Try thinking of the job as one of making innovation the new routine. Process not Product I’ve been working in the fie... More...

Running a business is difficult, especially for startups. Depending on the type of business you run, it could take years to become profitable. Restaurants, for example, have to be open for an average of 4-5 years before they turn a profit. For them, ... More...

Creating a value-based company and culture isn’t a one step process. It involves honing in on what your employees want, need, and believe in. Pinpointing these is just one part of the company values process that will get your employees and your org... More...

July was an especially great month to be an APQC employee. We met our performance goals in June and earned the coveted reward of half-day Fridays for all of July. A long as we got our work done and made sure members were taken care of, we were ... More...

As a manager or employer just finishing up performance reviews, you may have heard the terms feedback and engagement a little more often than usual. And, this makes sense. Providing engagement gets everyone involved and ensures that every member of... More...

Quality of Hire didn’t use to be a recruiting measurement. Far from it! Even just ten years ago, the goal for recruiters and even their emerging brethren was to make sure that people met the job requirements. Terms like “cultural fit” were on the fri... More...

Total revenues were $5.4 billion during the second quarter of 2017, which is flat compared with the second quarter of 2016. Net earnings were $713 million, or $1.79 per diluted share, compared with $548 million, or $1.32 per share a year ago. Net ear... More...

Managing workflows is a serious talent. Managers and many other employees are required to handle umpteen tasks, all of which need to be completed at more or less the same time. When tasks are scheduleding tightly, most of the doer’s attention is co... More...

1. Reach out to bilingual customers. This one may be painfully obvious to international businesses, but it applies to everyone. Not doing business abroad? That doesn’t mean all of your customers speak English! Investing in the language skills of yo... More...

The design of your office has a great impact on the productivity of your employees. To perform at their optimum levels, people need to work in an attractive and appropriate environment. It is not just an effort to make your working environment appeal... More...

This article is based on the opening keynote by Keith Coats, Global Leadership Expert at The NASSCOM HR Summit, 2017 The NASSCOM HR Summit, organized by NASSCOM, a not-for-profit industry association, took place on the 20th and 21st of July 2... More...

Hello, The latest issue of Employee Benefits and Wellness Excellence Essentials is live. This publication showcases expert solutions for benefits programs and workplace wellness strategies. http://web.hr.com/jh09 In This Issue Furry... More...

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Is Your Customer Service Actually Your Customers’ Biggest Problem?

Keeping Clean Under The FDCPA

You’re ruining your employer reputation with these 5 interview habits

Turnover, Conflict and Bullies! Oh My!

SIG is Coming to Boston for Executive Immersion Program and Thought Leadership Forum

Thailand Board of Investment Launches Strategic Talent Center (STC)

Employers Snoop Social Media Profiles. Here’s Why They Shouldn’t

TPA Shares How Two Next-Generation Benefit Solutions Saved an Employer Upwards of $2 Million and Led to Healthy Outcomes

BookPal Is Named As One of the “Best Places to Work in Orange County”

Ceterus Announces Office Expansion

AAA Communications Inc is Excited to Announce the Addition of Robert Mitchell to the Position of IT Administrator

New WCRI Study Helps Policymakers Monitor Changes in Prices Paid for Medical Care of Injured Workers in 31 States

Klaxoon Survey: 22 Percent of Americans Feel Most Meetings Are a Waste of Time

6 Steps to Building the Most Innovative Team in Your Organisation

3 More Things to Learn from Google About Recruiting Budget

3 Best Practices for Creating a Values-Based Company

Summer Fridays Are Great, But . . .

The One Surprising Benefit Employees Get From Negative Feedback

Quality of Hire Means Something, Here’s Why

Aflac Incorporated Announces Second Quarter Results, Affirms 2017 Outlook, Declares Third Quarter Cash Dividend

Managing Workflows Requires Quite an Ability

4 Reasons every company should invest in language training

4 Productive and Energetic Office Styles

Embracing The Future: Top 5 takeaways for leaders By Raksha Sharma

Thinking of Pets-at-Work Policy? Here is What You Need to Know!

	Good Guy = Bad Manager :: Bad Guy = Good Manager. Is it a Myth?

	Base Pay Increases Remain Steady in 2007, Mercer Survey Finds

	Online Overload: The Perfect Candidates Are Out There - If You Can Find Them

	Cartus Global Survey Shows Trend to Shorter-Term International Relocation Assignments

	Rewards, Vacation and Perks Are Passé; Canadians Care Most About Cash