What makes modern offices different from traditional setups? Is it just about laptops replacing bulky desktops and paper piles being replaced by online document management systems? Well, it’s beyond the physical setup and includes the way offices now manage the workforce.
Employees have always been considered as an important asset for businesses, but now technology has changed the approach towards workforce management. To improve the productivity of employees and to create a motivating work culture, modern offices are now relying on HRMS software. Among various modules of HR software, employee self-service is widely used in offices to help employees in accessing information easily.
With an automated employee self-service portal in place, organizations can plan and implement new projects with anticipated results. Here’re the other benefits of an employee self-service portal that make it inevitable for modern offices.

Quick Response to Employee Concerns & Queries

With the employee self-service portal, employees can expect quick response in queries related to leave acceptance, issue of loan, and reimbursement of claims. It automates processes for leave application, bonus, compensation, loan and performance review to ensure convenience for employees. When employees are happy with prompt response to their concerns and queries, their performance is likely to improve.

Reduces Workload of HR Professionals

HR professionals are busy all the time with monotonous tasks of complaint management, leave processing, and reimbursement. Such tedious tasks consume a significant time of HR professionals, diverting their attention from other important processes like recruitment, onboarding and talent management. But with an employee self-service portal in place, such monotonous tasks can be automated. Also, employees can access and update important data that is stored centrally at a single online platform. This way, HR teams can shift their attention from handling employee queries to managing core HR processes.

Empowers the Employees

Maintaining the trust of employees towards an organization is the priority of HR professionals. But if they fail to provide solutions for employee queries on time, then the feeling of distrust is bound to grow. Here comes the important role of an employee self-service portal, which automates complaint management processes. It can also empower the employees, so that they don’t have to go to the HR team for every concern or wait for the flow of information. Further, by empowering the employees with an employee self-service solution, organizations can have a positive impact on their confidence.

Maintains the Accuracy of Data

With employee self-service portal, data maintenance becomes a collaborative task. Every employee is responsible for maintaining data with accuracy. Employees just have to login to the HRMS software dashboard and update information. While the access to ESS portal is available to all authorized employees, any breach of protocol can be immediately detected. With complete security of data and no intervention of middlemen between employees and the ESS portal, data accuracy can be maintained in a hassle-free manner.

Improves the Quality of Workforce

With an ESS portal, employees get a platform where they can share any new idea and concept that can benefit everyone. Information sharing becomes easier and helps in bridging the information gap between employees. With informational content being uploaded on the portal regularly, employees can learn something new every time and the quality of workforce can improve significantly.
Also, employees can track their performance on a regular basis by filling different employee performance review forms uploaded by HR professionals on the portal. This way, employees can efficiently manage their learning curve.

Creates a Close-Knit Organizational Culture

With organizations spreading their reach and employees working from different geographical locations, it is important to have a platform which brings them together. ESS portal helps in building a fellowship between diversely located employees, as they can all access the same portal and know the work profiles and contact details of each other. Also, information sharing becomes easier, so that employees can benefit from each other’s work experience.

With the right HRMS software, employees can feel associated with an organization and stay motivated towards achieving bigger goals in the long run.