
By Tim Newnham
In the HR world, we talk a lot about the need for better employee engagement. But it’s the “how” that seems to trip us up.
Here are three stats that I keep coming back to in this discussion:
- Business units with high employee engagement have 21% higher productivity[1].
- By 2020, 1.75 billion, or 42 percent, of the talent pool around the world will be a mobile and global workforce.[2]
- Only 20 percent of companies currently deploy their HR and employee productivity solutions on mobile apps.[3]
To recap, businesses that have high engagement are more productive, and the workforce is more on-the-go than ever. But still, so few companies are using mobile apps for HR and employee communications.
ADP called this dynamic to our attention as it recently celebrated the milestone of reaching over 10 million users across 175 countries. To put it in context, the ADP Mobile Solutions app is one of the most downloaded free business apps in the Apple App Store, having even more users than the likes of Slack and Facebook Messenger.
One would argue that with so many users, there must be something to leveraging mobile HR apps. ADP’s chief human resources officer Dermot O’Brien agrees, sharing that “when employees are able to access valuable personal information anytime, anywhere, they can stay engaged when and how they want. As a CHRO, I'm so pleased that ADP is able to help employers and employees around the world make more proactive and timely people decisions.”
ADP’s app offers the ability for employees to manage their time and attendance, view pay statements, access W-2 forms, manage 401(k) accounts, access benefits, and more, all from a mobile device (to learn more about what the product can do, watch this interview with ADP Corporate VP, Global Product and Technology, Stuart Sackman).
So could mobile apps be a valuable tool in helping businesses get closer to full employee engagement? I’d say ADP’s momentum here points to a resounding “yes”!
[1] http://www.gallup.com/businessjournal/190352/managing-employee-risk-requires-culture-compliance.aspx[2] StrategyAnalytics, Global Mobile Workforce Forecast, 2015-2020[3] https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2016/digital-hr-technology-for-hr-teams-services.html#endnote-3