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    HR and Knowledge Management in the Digital Age


     Rapid development of technology has a major impact on the business world. Entering every pore of it, technology has changed every single business process out there. The internet alone has single handedly managed to force businesses to adapt to the new scenarios that the global market presented to them.

    Adopting practices associated with information technology became an imperative and the only way for businesses to effectively position themselves in the market, making sure to stay competitive and stand out from the crowd.

    HR and knowledge management has never before been so closely tied than now in the digital era. The pool of skillsets is becoming bigger every day and the same goes for the knowledge base. Fortunately there are new technologies and software tools that make achieving organizational goals much easier.

    Knowledge Management
     
    There are several software tools that have improved knowledge management beyond what anyone could have expected 10 years ago. Harnessing the existing knowledge in corporate environments would be an impossible task if we didn’t have all the modern technological advancements.

    For instance, project management software has a built-in file sharing platform that allows all employees with the right privileges to access data within seconds. We also have access to cloud storage via the internet, such as Dropbox and Google Drive.

    Designers are coming up with products that offer great user experience and have simple intuitive user interfaces. Onboarding time has never been shorter than it is now.

    Human Resource Management

    At the end of the 20th century the HR sector recognized information sharing and knowledge dissemination as two great values of their “perfect” employee. The recruitment strategies were designed to seek those two qualities in prospects. It seems that this trend has extended to today. We are still in the era of knowledge economy and this might be the main reason why there are certain HR practices still in place.

    Social network, such as LinkedIn have made it much easier for HR managers to engage prospects and sent out recruitment messages, proposals or emails. Furthermore, checking if a prospect is willing to share information became very easy. Those that are, already have active blogging careers. They are in the process of positioning themselves as experts in the industry. This people are always in the crosshairs of recruitment officers.

    Ebook – An Easy Way of Sharing Experience, Expertise and Knowledge

    Thanks to the new trends it has become very easy to share information. Encouraging team members and managers to share the valuable experiences can be achieved by having them write a short ebook every now and then. Why ebook? Well, ebooks are very easily accessible and can be distributed to dozen of devices in matter of minutes. And with today’s tech reading an ebook can be done on-the-go – on the airplane, train, bus etc.

    Writing an ebook is not only a great way to provide valuable insights from your perspective and experience, but also to develop a relationship with your readers. These can be your colleagues from the company or the people working in the same field.

    While we are at it, digital age has made publishing and distribution of a book a very easy task. If you want to keep it within the company, it can be shared via email, cloud storage you are choosing or via any other collaboration tool of your choosing. It can also be put on your company’s official website as a free resource for subscribers. Adding more value to such content should be a primary concern, because you want to disseminate very accurate and important information in your organization.

    The benefits of documenting knowledge are many. For instance, the fluctuation of experts in and out of your organization will pass unnoticed when it comes to knowledge base, because all the information will be there in a centralized database.

    Changing the Organizational Culture
     
    Sharing the information with others has always been a somewhat difficult task. This is why certain steps should be made towards changing the climate in your company. Rewarding the people for willing to share is one way of doing things.

    But don’t expect immediate results. Organizational culture is something that takes time to be built. Keep in mind that team building activities are an excellent way of promoting and building team spirit, driving your employees away from the individualistic mindset.

    There are many other digital enhancements that had a great impact in transforming both HR and knowledge management in this age. Feel free to expand your knowledge on the subject further by doing some additional research and experimenting with the variety of tools and solutions available.

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