Working in HR one of your most important roles is to maintain confidential documents ranging from office conflict to salary information. This is a somewhat sacred bond in and company between HR department and the rest of the company. Breaching this will inevitably lead to major problems within any organization. This article outlines 2 major pain points in confidentiality.
Digital Documentation
In todays digital world most of our most important documents are on the computer and likely on some sort of cloud system. This is great advancement because information is now more sharable than ever. However the reality is that this also leaves room for major confidentiality vulnerabilities. The first factor to consider when setting up a new online system is share settings. It’s important that only specific documents pertaining to a single employee are shared with them. Sharing all documents could lead to serious trouble within any organization. It is also essential to maintain a solid data breach protection. While website security can be expensive it is worth it in the long run. A single data breach could easily result in confidential information theft. This will inevitably lead to general distrust amongst employees.
Work Conflict
Often with organizations we find that some people just can’t play nice. It is HR’s responsibility to resolve these issues n a way the not only ends the bad cycle of behavior but restores a quality and effective work environment. It is import to remember that you cannot and should not let anyone know about these situations unless absolutely necessary. It is important for key management to know about important flare-ups. With that said, if complaints are bade about the “need to know” leadership that they are not made aware of the employee who is upset. This will only lead to further negativity and will not result in positive outcomes or results.