In large part, the challenges of human capital management begin with having strong leadership figures in place who can play a key role in guiding the rest of the workforce. If you want your staff on the whole to be productive, you need to have managers who will build strong trusting relationships with their workers, http://ceridianblog.wordpress.com/2014/09/30/3-tips-for-closing-the-gap-and-ushering-in-strong-leaders/