A leadercommunicator realizes that most problems in business today lie in the absence of real communication, and understands the need to facilitate dialogue and meaningful conversations with employees and teams.
Studies show that the number one reason employees leave their jobs is not because of their paychecks, but because of their boss. Although employees will always want to hear from the top, no one is more influential than an employee’s supervisor when it comes to information about one’s job.  Supervisors today need to be leaders and communicators, along with translators and meaning makers.
What’s the single most influential factor in driving engagement, according to Melcrum’s employee engagement survey? 48 percent of respondents said it’s the actions of senior and frontline leadership.
What’s on the short-list of what employees want?  To drive engagement, leaders must:
• Listen, ask for input and use it
• Be visible
• Communicate frequently and check for understanding
• Be honest, open, trustworthy and candid
• Understand that everything they say and do communicates something (including what they don’t say or do). 
• Answer questions employees have (ideally before they ask them)
• Be engaged in developing/planning communications (so they’re energetic and passionate about what they say)
• Engage the Communications function as a business partner for more complex communication challenges
How do you ensure your actions engage employees instead of cause them to be disengaged? - David Grossman
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