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APQC's financial management and business excellence teams unveil the results of our latest study on financial process improvement. This webinar explains what leading thinkers, including Lisa Knight of IBM, shared with APQC about driving successful change. It also describes how Six Sigma can be tailored specifically for people schooled in rules-based disciplines such as accounting, auditing, and more. The following is a summary of the Q&A session from the webinar.
http://www.apqc.org/knowledge-base/documents/qa-summary-financial-management-webinar-fixing-finance