Tim Newnham

Company Recognized for Enterprise Recruitment Processing Outsourcing Capabilities and Service Quality Based on Strong Customer Satisfaction

BOSTON, Sept. 23, 2013 /PRNewswire via COMTEX/ -- Randstad Sourceright, a global talent solutions leader, today announced that it has been named one of the top Recruitment Process Outsourcing (RPO) providers by HRO Today Magazine's RPO Baker's Dozen, a ranking of the top players in the RPO industry. The company was ranked #2 on the Enterprise RPO Providers, out of the more than 300 providers tracked by HRO Today, and as the second highest-rated RPO provider in the European market, based on customer satisfaction surveys.

Randstad Sourceright has been consistently recognized among the top providers in both the Enterprise RPO and Europe categories since the inception of the Baker's Dozen, highlighting the company's expertise in delivering advanced RPO solutions to clients across different regions and in a range of industries.

The Baker's Dozen rankings are based on feedback from buyers of the rated services, which is collected through an online survey. Respondents are asked to rate their providers based on the depth and breadth of their service, the size of the programs they manage and the quality of the services provided. In addition to ranking the top 13 overall enterprise RPO providers, the 2013 RPO Baker's Dozen also includes lists of the top providers in Europe, the Asia Pacific region, the healthcare industry and those in emerging markets.

"It is a great honor to be recognized once again by HRO Today for the high quality of our global RPO solutions and the benefits they bring to our clients," said Rebecca Callahan, Randstad Sourceright's president of Recruitment Process Outsourcing. "What really sets this distinction apart from the other awards and recognition we have received is that the ranking is determined directly by RPO buyers. As a result, our inclusion in the list highlights that Randstad Sourceright clients appreciate the value of our industry-leading and scalable solutions and the strong customer service we provide."

HRO Today's RPO Baker's Dozen has become the industry's leading authority and a benchmark for RPO service provider differentiation. The rankings contained within HRO Today's RPO Baker's Dozen and other service areas in HRO Today are based on customer survey data. Survey responses are incorporated into the HRO Today database and analyzed to score each provider having a statistically significant sample. For the RPO survey, HRO Today received more than 900 surveys from 458 companies that are RPO users. The rankings are based on point assignments and weightings of questions and a predetermined algorithm that calculates the overall score based on breadth, scope and scale, and quality. Rankings and weightings are determined statistically.

"Randstad Sourceright demonstrated its global leadership in excellence in RPO service by ranking as one of the elite top RPO and talent management service providers in every region of the world. Randstad Sourceright has been a top service provider in every year that we have generated the HRO Today Magazine RPO Baker's Dozen Customer Satisfaction Survey and continues to be one of the very best global providers," according to Elliot Clark, CEO of HRO Today Magazine.

To read more about Randstad Sourceright on the HRO Today Baker's Dozen listing, please visit http://www.hrotoday.com.

About Randstad SourcerightRandstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Our experience encompasses all facets of talent, including traditional employees and the contingent, free agent workforce. Key offerings include Blended Workforce Solutions, Recruitment Process Outsourcing (RPO), Managed Services Provider (MSP) programs, and Contingent Workforce Services (CWS). As an operating company of Randstad, a $22 billion company and the second largest HR services provider in the world, Randstad Sourceright delivers the resources and deep capability companies need to optimize their talent strategy for business growth and transformation. We are consistently recognized for service excellence and innovation by industry organizations such as Everest Group, HRO Today Magazine, NelsonHall, Bersin by Deloitte, and Staffing Industry Analysts. To learn more, visit www.randstadsourceright.com

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