Last week we covered the recent case of AOL CEO Tim Armstrong firing an employee (Patch creative director, Abel Lenz) publically while on a conference call of 1,000 employees. It was all caught on tape. And it wasn’t until four days after Lenz was fired that Armstrong sent AOL employees an apology for his behavior.
Now, as part of our CEO communication critique column - Hit or Miss’ive – we’ve assessed his apology email to employees and aren’t impressed.
Take a look for yourself…
How can you learn from Armstrong’s mistake and handle sensitive situations in your workplace more appropriately?
- David Grossman
____
Check out other CEO communications - gone right, and wrong - via Hit or Miss'ive today!
(function(){
var s='hubspotutk',r,c=((r=new RegExp('(^|; )'+s+'=(*)').exec(document.cookie))?r:''),w=window;w=w||c,
hsjs=document.createElement("script"),el=document.getElementById("hs-cta-ba33c609-61d1-4d7e-922c-22d657327943");
hsjs.type = "text/javascript";hsjs.async = true;
hsjs.src = "//cta-service-cms2.hubspot.com/cs/loader.js?pg=ba33c609-61d1-4d7e-922c-22d657327943&pid=83405&hsutk=" + encodeURIComponent(c);
(document.getElementsByTagName("head")||document.getElementsByTagName("body")).appendChild(hsjs);
try{el.style.visibility="hidden";}catch(err){}
setTimeout(function() {try{el.style.visibility="visible";}catch(err){}}, 2500);
})();
~ http://feedproxy.google.com/~r/leadercommunicator/~3/OzZUq3UgP64/Hit-or-Miss-ive-AOL-CEO-Fires-Employee-during-Call-We-Critique-His-Apology-to-Employees