Q: From co-workers to bosses, everyone has a different approach to doing things. How do I get my point across?

A: Learn to recognize traits of the four basic personality types. Then, adapt your style of interaction to communicate with fellow employees and bosses.
■  Socializers focus on feelings and emotions. Spend time talking with them to butter them up before diving into a work need.
■  Analyzers require hard facts before making decisions. Help them gather information and grant them plenty of time to review all data.
■  Actionizers may appear impatient and competitive. Get your point across quickly to keep their attention. Control your emotions around them and learn not to take feedback personally.
■  Energizers get excited about the big picture and provide creative solutions to challenges at work. Show enthusiasm and stay optimistic to keep them engaged.