Recognize This! – We publicly praise the stars. Should we publicly highlight the truly poor performers as well?
Regular readers know I’m a very strong proponent of frequent and public (when appropriate and preferred) recognition of star performers as well as employees who live the values day in and day out, making it possible for the stars to shine.
However, I don’t often write about the ones at the left side of the bell curve – those who are consistently poor performers. Should we publicly “out” them and their poor behavior as well? To be clear, I’m not talking about a usually steady employee who’s having an off day, or even an off month, but those truly abysmal employees that – for whatever reason – are still holding on to their jobs.
Research published last month showed that employees who work for the worst bosses have an engagement level in the single digits, whereas those who work for the best bosses show up in the 90+% engagement range. The research authors reiterated this strongly by saying:
So what should we do with these bad bosses? Remove them from the organization? Sure, but what’s to stop them from then inflicting their poor management skills on others in a new role?
In the case of HR managers specifically, the CIPD (a UK organization a bit like SHRM for my US readers) will now publicize the names of HR managers who are ruled against in disciplinary hearings. As this article in Personnel Today reported:
What do you think? Is this fair and appropriate or going too far? Could someone who made a poor decision in a high pressure situation be potentially punished throughout their career for that decision?
I can see the arguments on both sides and am very curious in what you think. Please join in a discussion in comments.