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"Managing Strategic Performance in Banks and Financial Services Firms: From Going Through the Motions to Best Practices".
Free Downloading Link Of This Paper: http://tiny.cc/SPMFina
Learn best practices for financial services organizations to develop successful approaches to Strategic Performance Management (SPM).
Today's financial services organizations face unrelenting pressure, from niche players at one end of the spectrum and global firms at the other. This pressure continues to undermine customer loyalty and force down margins. Differentiation, innovation, speed to market and customer responsiveness are critical for survival. In this environment organizations need absolute clarity about where their business is heading and how they will get there.
Taking the financial services industry as its subject, Bernard Marr of the Centre for Business Performance at the Cranfield School of Management in Great Britain conducted research based on in-depth interviews with 15 of the world's leading financial services firms, and outlines key measures and best practices for financial services organizations to develop successful approaches to Strategic Performance Management (SPM).