George Bernard Shaw once said “The single biggest problem in communication is the illusion that it has taken place.” Lack of communication in the workplace causes problems such as frustration, misunderstandings, poor performance, and employee turnover. Most problems, including work-related problems, can be traced back to a breakdown in communication.

How managers communicate with employees and how employees communicate with each other is a crucial part of a productive work environment. Just like typing, writing, time management, organization, etc., communication is a skill that must be learned and practiced. So, what can you do to improve your communication skills with your manager and coworkers?

1. Be Clear and Concise

Take time to organize your thoughts and make what you want to say as concise as possible. Your manager and your coworkers do not want to sift through a bunch of words to uncover what it is you are really talking about or what it is that you want them to do.

2. Be Aware of Your Body Language

Be aware of the message you are giving with your body language. Body language includes facial expressions, posture, eye movement, and your position in relation to the person with whom you are speaking.

3. Observe Others

Observe how everyone interacts with one another. Every company, or department, has its own workplace culture; their way of doing things. This does not mean that your way is wrong, just observe their way of interacting and then figure out how to bring in your own interpersonal style.

Effective communication is essential for a productive work environment. So the next time you communicate with your boss or a coworker, remember to be clear, be concise, be aware of your body language, don’t overreact, listen, and be personal.

Read the final 3 tips on our Employee Assessment Solutions Blog.

What communication issues have you encountered at work? Do you have any additional workplace communication tips? Let us know on Facebook, Twitter, or on our blog post.