DEFINITION AND PURPOSE OF POSITION
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The position of Manager IM exists for the purpose of maintaining MIS services within AL-IKHWAN GROUP . The incumbent is also responsible for undertaking improvements and up-gradation of computer/software systems to cater the requirements and information needs of AL-IKHWAN GROUP management.
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NATURE AND SCOPE OF THE POSITION Reports to Chief Executive Officer

Supervises

Nil

DUTIES AND RESPONSIBILITIES

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 Formulate annual business plans covering extent of services to be provided, men and machines requirement and geographical operational areas.
 Monitor actual performance vs. plans and take corrective actions.
 Determine the needs of hardware and software support and provide assistance in determining configuration based on need.
 Keep abreast of emerging new technologies, facilities and operating systems and adopt a consistent strategy within AL-IKHWAN GROUP .
 Provide technical as well as operational support to the end users of MIS services.
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 Monitor the operations of the MIS services in AL-IKHWAN GROUP .
 Ensure timely measures of troubleshooting of PCs.
 Train and develop staff of various departments in order to ensure effective and efficient use of all hardware and software.
 Ensure maintenance of proper backup of all financial, operational and other computerized data.
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 Maintain liaison with the hardware and software vendors.
 Ensure the use of licensed software in AL-IKHWAN GROUP .
 Keep the inventory record of all computer equipment of AL-IKHWAN GROUP .
 Perform any other function/task as and when assigned by the Chief Executive Officer.
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PERSON SPECIFICATIONS

Qualification

 Post Graduate qualification

Experience

 At least 5 years experience in the related field. Should have experience of managing and administering such departments efficiently.
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Decision Making Skills

 Simple decision making within policy guidelines involving impact on area under direct control.

Policy Formulation Skills

 Participate in development of policies involving areas under direct control.
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Interpersonal and Communication Skills

 Interaction abilities at senior management level within the organization.

Third Dimension

 Good analytical abilities and personality characteristics

Pay Band 3
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